Everyone at Placeway Pools is fantastic to work with, especially Jenny, Colette and Brian. They are very responsive to our questions and help us keep our hot tub and pool in top shape so we can relax and enjoy them. I love that I am able to support a fantastic small business and get personal service and attention I couldn't get if I shopped online.
August 2023
Went in with my family to search for a piece to connect our new sand filter to the former pump. This piece doesn't really exist. Even though the gentleman that helped us figure this out didn't make a sale he not only gave me the measurements for pieces to use, took the time to find them, fit them in place and directed us to where we could find these items. We will be coming here for anything pool related. This guy went above and beyond, I only wish I had caught his name to give a proper shoutout.
August 2023
Our spa had spring a leak and Placeway sent Ken out to check the spa. There was a leak so after ordering a part, the spa is now fixed. It runs beautifully! We already used it on one of the cooler days over the past weekend (just 74 that day). Thanks, Jenny!
Everyone at Placeway Pools is fantastic to work with, especially Jenny, Colette and Brian. They are very responsive to our questions and help us keep our hot tub and pool in top shape so we can relax and enjoy them. I love that I am able to support a fantastic small business and get personal service and attention I couldn't get if I shopped online.
Went in with my family to search for a piece to connect our new sand filter to the former pump. This piece doesn't really exist. Even though the gentleman that helped us figure this out didn't make a sale he not only gave me the measurements for pieces to use, took the time to find them, fit them in place and directed us to where we could find these items. We will be coming here for anything pool related. This guy went above and beyond, I only wish I had caught his name to give a proper shoutout.
Our spa had spring a leak and Placeway sent Ken out to check the spa. There was a leak so after ordering a part, the spa is now fixed. It runs beautifully! We already used it on one of the cooler days over the past weekend (just 74 that day). Thanks, Jenny!