EDIT: I talked with Travis and he was extremely helpful. He was not making excuses and listened to my issues. I could tell he cared about bettering the company and its services.
I have used Mast a couple of times. The service was fine. The second time I used them was to install an RO filter in our kitchen. The process took about 5 months to complete and required 4 visits between 3 different plumbers to install it correctly. You really have to watch their work because they don't have great attention to detail. If I hadn't checked their work myself, the booster pump would have probably broken because they didn't install all the parts that... read full review
March 2024
Went in to refill 4 of our 5 gallon water jugs. The gentleman that was working was very helpful and the price was half the cost of buying a new jug. There were also caps available which was a plus as we no longer had the original caps. 10/10 would recommend.
October 2018
Extremely helpful staff. Travis in particular is extremely knowledgeable, polite, and helpful.
They are more than willing to test your water, review your home's setup, answer questions, and make sure everything is operating the way it should be. I highly recommend for any of your softener or filtration needs.
EDIT: I talked with Travis and he was extremely helpful. He was not making excuses and listened to my issues. I could tell he cared about bettering the company and its services.
I have used Mast a couple of times. The service was fine. The second time I used them was to install an RO filter in our kitchen. The process took about 5 months to complete and required 4 visits between 3 different plumbers to install it correctly. You really have to watch their work because they don't have great attention to detail. If I hadn't checked their work myself, the booster pump would have probably broken because they didn't install all the parts that... read full review
Went in to refill 4 of our 5 gallon water jugs. The gentleman that was working was very helpful and the price was half the cost of buying a new jug. There were also caps available which was a plus as we no longer had the original caps. 10/10 would recommend.
Extremely helpful staff. Travis in particular is extremely knowledgeable, polite, and helpful.
They are more than willing to test your water, review your home's setup, answer questions, and make sure everything is operating the way it should be. I highly recommend for any of your softener or filtration needs.