We purchased an air conditioner from Roth in Oak Creek last year in August, 2023. The New Berlin office installed it. Everything was great back then and they were all very nice. Our air conditioner broke last week Thursday. I called the New Berlin office on Friday morning because they were the ones that installed it last year. By 2:00 Friday afternoon we had a new air conditioner and all was good. We can’t say enough about the service. These people were all so awesome and they took such great care of us.
June 2024
Had an AC unit and furnace installed at the same time by CJ and Nate. It was a bit tough install because Nate had to crawl up into the hatch and get the pipes for AC pulled through. Called him the 'Hatch Man'. They both were very pleasant throughout the install. Explained everything I asked. Cleaned up afterwards. Even painted the LineHide for me since it was an upper install. I didn't need to climb the ladder. Thank you! A great crew.
May 2024
Bought a house last year with a new furnace that was not properly installed (by a different company). Had a tech come out 2 times to troubleshoot the issue, followed by a 3rd time with someone more experienced that could ultimately figure out what was needed. Went over a few options to repair and picked what we felt was best. In the end, we felt we were treated fair and the work that was done seemed justified for the price.
We purchased an air conditioner from Roth in Oak Creek last year in August, 2023. The New Berlin office installed it. Everything was great back then and they were all very nice. Our air conditioner broke last week Thursday. I called the New Berlin office on Friday morning because they were the ones that installed it last year. By 2:00 Friday afternoon we had a new air conditioner and all was good. We can’t say enough about the service. These people were all so awesome and they took such great care of us.
Had an AC unit and furnace installed at the same time by CJ and Nate. It was a bit tough install because Nate had to crawl up into the hatch and get the pipes for AC pulled through. Called him the 'Hatch Man'. They both were very pleasant throughout the install. Explained everything I asked. Cleaned up afterwards. Even painted the LineHide for me since it was an upper install. I didn't need to climb the ladder. Thank you! A great crew.
Bought a house last year with a new furnace that was not properly installed (by a different company). Had a tech come out 2 times to troubleshoot the issue, followed by a 3rd time with someone more experienced that could ultimately figure out what was needed. Went over a few options to repair and picked what we felt was best. In the end, we felt we were treated fair and the work that was done seemed justified for the price.