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Reviews for AQUA WELL & PUMP SYSTEMS, INC
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AQUA WELL & PUMP SYSTEMS, INC
124 Oakridge Dr, North Prairie
Directions Call Website Suggest an Edit
124 Oakridge Dr, North Prairie
Directions Call Website Suggest an Edit
Woke up yesterday to no water at all :(
A simple call to Aqua had a service technician (James) at our place within 4 hours, despite a busy day of service calls for them. They had all of our details regarding well, pump, past services, etc., etc.
James was personable, very knowledgeable and efficient - answered all my questions and had us up and running again with a new pressure tank, plumbing and electrical hook-ups before the afternoon was over. He also left specific details (including a quote) for getting ahead of a potential problem with our submersible pump, which is nearing the end of it's lifespan too.
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Aqua was very knowledgeable on helping me troubleshoot my problem via a phone call and then line up services ASAP. Tamara and Sammi were awesome helping me understand my system to determine next steps. Ashton came in and diagnosed the problem and fix several items within 30 minutes. Great great service!
So our we’ll stopped pumping water July 3rd. I’d called the 24/7 hotline on July 4th Trisha answered and was very helpful to try some things over the phone. So long story short with their wonderful service they came out on Monday July 8th and found out our pressure tank went out and check valve at pump was sticking open. With there wonderful service they had us up and running by the end of the day on Monday. Thanks for the great service.