Ophthalmology Associates SC

Dec 2022

Very disappointed. Multiple calls to make an appointment (online not available). Waited over an hour in the office waiting room before being seen. They had me seeing the wrong doctor for the wrong reason. The doctor I met with had no idea why I was there. No online medical records. Spelled my name wrong on a procedure consent.Do not recommend and will not return.

Apr 2022

Find anywhere else. The unprofessionalism along with the attitude (mostly Sam) -- I can do without. The Optometry Dept is rarely open in the New Berlin office. Almost every time I call the phone is answered by the Loomis office (where I got fitted for contacts without a problem). Seven months to get (prescription glasses) lenses switched out. Which was suggested by them, 'no problem, it'll only take a couple weeks.'.

Apr 2019

My wife and I needed glasses, so we did our due diligence, read the reviews and chose Ophthalmology Associates. During my refraction, I got the impression that the technician might be getting paid for how many of these she did every day. I didn't feel that she spent enough time going back and forth, with the different lenses, so I could make the best choice. She decided for me. During the selection process for new glasses I learned that the prescription they gave me was weaker than what I was already wearing. When I expressed concern about this, they told me I could either pay for another refraction, or get the glasses adjusted after purchase. I chose to go elsewhere...read full review