About Hot Shot Towing & Recovery
Hot Shot Towing & Recovery is a reliable and efficient towing service that prioritizes the needs of its customers. When a customer's truck broke down on Thanksgiving day, the young tow truck driver promptly provided his number and ensured the customer could get towed the next morning, avoiding a long wait. In another instance, when a customer hit a black bear while driving, the Hot Shot Towing team, Brandon and Kevin, quickly got the customer off the highway to safety, helped transfer their luggage, and drove them to the shop. They then drove the customer to pick up a rental car, demonstrating exceptional compassion and going the extra mile to make a stressful situation more manageable. Customers have praised Hot Shot Towing as an "incredible family-owned business" that provides excellent service and prioritizes the needs of its clients, with friendly and patient staff.
Sawyer at Hot Shot Towing is great! He arrived quickly, gave us all the info we needed, and was friendly.
Very professional. Called and had my daughter off the road in 30 minutes. Highly Recommend!
We were traveling from MN to WI Dells for a long overdue vacation. Driving south on 53, we crossed paths unfortunately with a black bear and I hit it. After a long infuriating conversation with rental car company, Brandon showed up from Hot Hot Towing. His #1 priority was getting us off the Highway to safety (unlike the rental car companies priority). Soon Kevin showed up, helped us transfer our luggage and drove us to their shop. After finalizing some stuff, Brandon then drove us 35 min to Eau Claire to pick up another rental. He waited till we were set and left. The amount of time and compassion they both spent with us was so nice and made a stressful and scary situation much more manageable. What an incredible family owned business that prioritizes their clients. Thank you so much Brandon and Kevin, so grateful for you both!