“The staff are always very helpful. I was able to go to the exam room with my dog which helped decrease her anxiety. The vet tech was very informative about the reason for my scheduled appointment. He offer good information about oral care for my dog. Doctor Kowitz was very thorough exam and recommendations. I highly recommend Lakeside Animal Hospital.“
“Poppy & Dudley get great care ! Friendly knowledgeable staff . Coming here for 4 years now !“
“Fast, kind, on-time, descriptive, educational vet techs and veterinarians. My cat was mean and they managed to give her the booster she needed despite her fighting with them.“
“I’ve tried other vets in the area, and MKE Vet clinic takes the cake! Our first visit included a FINAL DIAGNOSIS that our other vet said was just a “weird ear thing” for three years! The cat room always the cat to feel comfortable and safe! The staff is so kind and really caring towards your pets! THANK YOU MKE VET?“
“They are always wonderful have gotten us in quickly for an emergency, and very thoughtful when it is time to say goodbye“
“I've been taking my cat here for 4 years and she is doing really well do I do trust the doctors. Typically staff have been extremely kind and helpful, but there are some things I'd like to mention that needs addressing.
I care about my cat A LOT. She has always gone to her scheduled annuals (never missed and and I don't even think she had been late except this last time). I adopted her during COVID so I would wait in the parking lot and the techs would come get her. It worked out smoothly. The only issue was that I was unable to bring her in for emergencies (anal glands or when she had a cold a couple of times) because the receptionist(s) told me that I had to go elsewhere such as Mayfair due to not having any room for me. I continued to go to Mayfair over the last 4 years until this last instance. I did take her to get some teeth extracted and cleaned at CVC, though, in a timely fashion. These things are not cheap, but I want her to be healthy.
I received a notification in the mail at the end of September that my cat was due (what I thought said October 25) October 18. I called on October 22 or 23rd and you guys were booked out until December. I called the next day because I noticed her anal glands were leaky and she seemed to be in a small amount of pain (eating a little less than normal/sleepy). I figured that I would try to get in with you because I've been coming here for 4 years and it seems odd that I can't get in emergency visits ever when I am a longtime and consistent patient. (The receptionist had mentioned that there were same day appointments when I called to schedule the appt that ended up in December.)
This is where things went downhill. I called the day after I made the annual appointment to grab an emergency appointment (see if there were any openings) for the anal glands. The receptionist came across as though I was an inconvenience and negligent stating that this is not something they do, that I have an overdue exam and need to be current in order to be seen and that they were doing me a courtesy by allowing me this one time to get in the next day. There were two times available in the afternoon. I was at work, working with children and did not want to argue. I said thank you and moved on although very perturbed.
I went in for the appointment which took about 4-5 minutes and asked if patients need to have appointments scheduled before the due date of the exam or if they are able to call before the due date to schedule in order to be seen moving forward. The vet tech interrupted my question to the receptionists (these were not the person I spoke with on the phone because I could tell by the ladies' voices and they were super kind/soft spoken). The vet tech told me that my pet needs to know the vet, that I need to come in for my appointments and I can't just call when there is an emergency. This was off-putting, but I tried to understand that maybe she had a busy day and was speaking quickly not realizing that there were assumptions in her answer that 1. my cat doesn't have an established relationship with the vet and 2. that I call only for emergencies and am always late for my appointments or don't schedule regularly at all. Eventually I explained this to her and refuted every assumption she had about me and she said that I was fine and she hopes no one made me feel like an inconvenience.
I am hoping that the ability to schedule at the appointments will alleviate this, but I might suggest that the receptionists/techs view a patients records before assuming that they put off their appointments, only call for emergencies, etc. and perhaps refrain from stating that they are making an exception and this is unacceptable. Even if I had called the first day I received the mailer, I still would have been overdue because you're booking 2 months out. This experience made me very sad because I actually really have enjoyed coming here and feel like my cat is receiving gre“
“Reasonably priced neuter services. Quick and did a great job compared to vet pricing.“
“Already a fan of this clinic. Kelly is incredibly helpful. I have barely ever come across such helpful people in my life!“
“This incredible team helped me through the loss of one friend and brought another back from the brink. I would recommend them to anyone.“
“Staff is helpful and understanding!! My dog is SOOO bad at the vet and the techs are always doing everything they can to keep her comfy. A great experience every time!“
“The staff there are always super caring. I wouldn’t trust my baby with anyone else.“
“The best place to care for our pets Jaqui the best with the best customer service…. 100% recommended“
“We were able to get our dog in quickly for an appointment when she had an eye infection, when our normal vet couldn't see her for days. The prices were very reasonable and everyone was so nice. I would consider making this my regular vet in the future.“
“Today was my first time at Milwaukee Vet Hospital and I loved the treatment my pup received!! Staff was amazing! Same day appointment, same day treatment!! Highly recommend!! Thanks so much. I’ve been to vets where they immediately want to muzzle my dog because he’s a pitbull but they didn’t! They gave him all the love! Thank you so much to everyone at Milwaukee Vet Hospital!!“
“Dr. Singh saved my dog, that needed emergency surgery. I have been taking my animals to St. Paul Vet Clinic, for over 15yrs. Excellent care, price you can afford (compared to some other veterinarian clinics/hospitals). I thank you from the bottom of my heart! CK“
“Fast, easy to get an appointment, and the vet is very knowledgeable. ☺️ I have been taking my dog here since he was a puppy and he always enjoys going to the vet. Inexpensive, friendly staff, and clean.“
“Two-year-old Scotty went for his annual, and shots. The technicians are fantastic. Nice Vet. plenty of parking. It was so easy to make an appointment. Very happy.“
“I WAS VERY PLEASED WITH THE CARE AND COMPASSION SHOWN TO ME AND MY LITTLE POODLE GUCCI.GUCCI HAD TORN LEFT KNEE TENDONS AND SURGERY THE ONLY TREATMENT. DR GREWALL'S PRICES WERE FAIR. OF COURSE IT WAS EXPENSIVE, BUT TGE COST WAS MYCH MOTE REASONABLE THAN OTHER VETERNARIANS I CALLED. THANK YOU DR GREWALL AND KIND STAFF.“
“Everyone is super friendly and extremely helpful. We had the unfortunate “final” visit and they made the process more bearable. Dr. Gabriella Henthorn was very kind and patient with us. She laid out the facts very clear while still being empathetic and also took the time to provide comfort. I wouldn’t want to go through that again but if I had to, I would go back to her.“