Crego Mark R DDS

May 2024

6 year patient of Dr Crego including my family of four. They asked me yesterday to adjust my appt time by 30 minutes to accommodate them, I said yes. I showed up today and they notified me there was an issue with my insurance and I’d have to pay cash for a cleaning and X-rays. I asked to reschedule so I could get the insurance issue figured out. They said i would have to pay a cancellation fee. I asked to waive it since I showed up and I had already accommodated a last minute schedule change on their part. The office manager wouldn’t budge and was very rude. I told her my entire family business would be going elsewhere because she wouldn’t budge on a small fifty...read full review

Jan 2023

Dr. Crego was rough, did not prioritize my pain (i.e., when drilling for a filling, I asked him to stop and said that I was still in pain. He aggressively put the drill back into my mouth and kept drilling. It took me waving my hands and trying to sit up to get him to stop), and treated me like I didn't have a voice. This was one of the most bizarre interactions I have ever had with a professional. His tone when speaking to me was aggressive & condescending (i.e., he asked me, have you ever heard of a root canal before?). I am embarrassed to admit that I shed a few tears because as a 40-year old woman, I have never been treated like this before & was unsure how to respond. At one point when he left the room, his hygienist could tell that I was upset, & went on to tell me this is how men communicate sometimes. This was a horrible experience and I will never go back, which is unfortunate because my husband and I have seen Dr. Russell for years and she is great.

Oct 2021

Had to cancel appointment due to COVID symptoms. Gave 24 hour notice but was told I would be charged fee because they need 48 hour notice. Sorry my symptoms didn't give a notice very sad to see health care professionals not understand this. 10 year patron lost.