Appliance Masters

Jul 2021

I purchased the newest top of the line, Consumer Report’s highest rated Maytag front loading washer with pedestal. With COVID customers buying all the stock and Whirlpool/Maytag at highest tilt, we waited a long time. When installed and used we were extremely pleased. However, in Spring of ‘21 we noticed no soap was entering the machine, but water was entering the dispenser.We called the store and they apologetically said we had to call Whirlpool, switched to Maytag, then finally an appointment date several weeks later.Diamond Appliance sent two technicians on May 7th for over two hours and they finally ordered a part. Part was installed, but not tested June 4th. Still had a problem. On June 21st another Diamond Tech came locked, but couldn’t unlock the door nor diagnose the problem.Called Ritzman who finally had Clay from Appliance Masters come to diagnose, identify the problem, correct the problem - no parts needed - and got the machine running 100 percent in an hour.Appliance Masters are professionals you can rely on!Service: Washing machine repair

Aug 2020

Repairman arrived about 15 minutes late to the scheduled repair window, better than many repair companies. He was very pleasant and the final bill was as originally quoted over the phone. Service call plus parts including 30 minutes of labor. There were no extra charges for travel time or labor. My only complaint is we were not updated on when the necessary parts had been received to schedule the final repair. A new dishwasher motor was installed. It's working fine so far..if problems develop will update review.

Aug 2019

I’ve had appliance Masters repair my 20-year-old range 20-year-old washer and a 20-year-old dryer never had a problem after they fixed it great technicians polite knowledgeable were within the timeframe each occasion highly recommend calling them for any of your whirlpool appliances the girl in the office was very pleasant