Advocate Aurora Health Pediatric Clinic

Aug 2024

I had a 7 a.m. appointment and was told to arrive 15 minutes early. I HAD to be there at 6:45. I arrived at 6:40 allowing time to get downstairs but the entrance door was locked. At 6:47 I called Aurora. The person trying to help me was very good but no one in the building would pick up there phone so nothing was done. I called again after 7:00 and the same thing. No one could help. Finally at 7:10 someone unlocked the door. The pre appointment instructions did not tell me to go to a specific door. There was no sign on the door with instructions if the door was locked. There were no cones blocking the entrance. In addition, the sidewalk was filled with bark from the flower beds and the trash near the entrance. If Aurora cares so little for the building, how much do they care about my healthcare? And it took at least 3 months to get this appointment. I can not recommend this facility.

Dec 2022

I love it there the nurse is so sweet and nice and always puts a smile on my face before seeing the doctor ??‍⚕️. Very happy and helpful people that work in Aurora Healthcare. I go there for my seizures and I feel so welcomed every time I go to see them.

Jul 2022

I have no idea why there would be a 1 star rating. My son has been seen here since he was 1 and we haven't had any issues and the nurse team have helped our family whenever we ask for it. The facility is in good condition and painless process.