I had a great experience with 911. My tenant's furnace went out, so I called 911 to have them diagnose the problem. When I explained what was happening, Jefferson walked me through a few troubleshooting steps until I identified the igniter was bad. He advised me where I could buy a replacement, and I was all set. Saved me the cost of diagnostic and service charges. I didn't actually pay 911 anything, but they'll definitely have my business in the future.
June 2023
Had them come out to take a look at my AC unit and was super helpful even gave me advice about my water heater vent. Didn't over charge on parts and services I didn't need and charged reasonably for the services I needed will use again when I have future issues.Service: A/C system maintenance
May 2023
Helped with both AC and furnace and was extremely helpful. Explained everything very well and offered options, degrees of urgency and several ways we could save money on the required stuff.
I had a great experience with 911. My tenant's furnace went out, so I called 911 to have them diagnose the problem. When I explained what was happening, Jefferson walked me through a few troubleshooting steps until I identified the igniter was bad. He advised me where I could buy a replacement, and I was all set. Saved me the cost of diagnostic and service charges. I didn't actually pay 911 anything, but they'll definitely have my business in the future.
Had them come out to take a look at my AC unit and was super helpful even gave me advice about my water heater vent. Didn't over charge on parts and services I didn't need and charged reasonably for the services I needed will use again when I have future issues.Service: A/C system maintenance
Helped with both AC and furnace and was extremely helpful. Explained everything very well and offered options, degrees of urgency and several ways we could save money on the required stuff.