Aurora Clinic at Walgreens

Mar 2024

I have been trying my best to learn how to coupon it can be very difficult. If you don't do exactly what the coupon says the whole car is messed up or if I come into the store it's all messed up. I have literally been to a few different locations where Nobody has been quit as nice. The brown deer location actually made me cry however, the service at this location is absolutely outstanding. I never caught the managers name. She was a very nice woman, but I wanted to give a shout out to her all the staff, and especially Deairious. He was patient, and kind, took time to helped me, showed no attitude whatsoever unlike most of the experienced I've had going to different locations. It is hard out there, so couponing is a skill that I must learn and learn well, every worker at this location was wonderful. From the greeting I received as soon as I walked in to the have a good night when I walked out. other locations should definitely take notes. A page out of their book, because that is how customer service should be and I work in the customer service industry and I know how frustrating customers working, etc. can sometimes be with that being said, thank you thank you thank you!

Sep 2023

Was told to be in at a certain time. Showed up early to find no one at the desk but 2 employees visiting in the clinic room not coming out to help any customers. After 20 minutes I peeked in and one of them said they were waiting for their nurse. Maybe the NP and her friend should learn to check patients in to keep on track with appointments. Not the place to be sitting when sick

Sep 2023

Twice now I have made appointments and they have canceled under the pretense that they can't provide care. I was seen for ear infections and told to come back if not resolved. I made a follow up appointment and was called and told canceled because the provider couldn't help me. Went to Aurora Urgent Care and when I shared what the Mequon Clinic provider said, he was incredulous and said I'm not doing anything they shouldn't have been capable of. And then this week I was told they couldn't see me that I should go to Urgent Care again. Went for prescriptions and they were there not seeing any patients during my canceled time. I don't know why they exist if they won't see...read full review