Lawn Care near Menasha

“UPDATING REVIEW 11/13: I just received a call from the owner of this company, who was incredibly polite, professional, and took time to really listen to my experience. He even apologized and validated that some of the less-than-stellar moments were not ideal, or what they are striving to achieve as a small business. He took this opportunity as a learning and growing experience, and I could really tell he was being genuine in the way he spoke to me. The sincerity went a long way. In fact, my husband and I will be hiring them again in the future, and I look forward to a second chance experience with Jack's, with improved communication. (Also, our grass is doing great) Thank you for valuing your customers in this way!Our experience: We were told that work would begin weeks ago on a Monday, and would take about 3 days to complete. Monday rolls around and no one shows up, no one calls, nothing. Tuesday: no one shows up, no one calls, or returns our calls from the day prior.The third day, around noon, a couple of guys pull up to my house, and I go outside to greet them. They look confused when they see me and I ask if they are here to work on the lawn. They say yes. I tell them to watch out for an underground hornets nest and point to it. One of the men walks up to it and proceeds to spit a loogie down into the nest in front of me. I was completely grossed out and highly uncomfortable. They worked for a half a day and never returned the rest of the week. Again, zero contact.After many calls, attempting to gain clarity on when they would be working on our yard, my husband was able to speak to someone who finally revealed that they are "behind schedule" due to rain. They said the crew would be back over some time next week to keep working.The following Monday, I'm working from home, and hear some random person walking all around my yard and the side of my house. He drove up early in the morning in an unbranded car, did not introduce himself, and it actually freaked me out so bad that I nearly called the cops. Turns out it was just one of the landscapers checking out the work that was already done, which my husband was able to confirm after (again) reaching out to them to inquire if they had come to the house.The rest of the week they never returned, with (again) zero outreach.Finally, the third week later, after many calls and texts back and forth, they show up two days in a row to complete the job. Again, no knocks on the door, no communication whatsoever. They finished on that Wednesday, and not once contacted us to let us know the job was actually done. They rolled out sod in our backyard, and never gave us instructions on how to care for it or what to even do with it. As a brand new homeowner, I'm relying on the professionals to explain to me what work they did. Keep in mind, we had no idea if they were still working on the yard due to zero communication throughout this entire experience. We thought perhaps they had more they were working on, as we had several things they were doing. How hard would it have been for someone to knock on the door, let us know they were done, and asked if we had any questions???It is now the Monday after. 6 days after the sod was initially laid. We (once again) had to reach out to THEM to ask if they were finished with the job, and what our after care instructions are. They confirmed they were done and we are supposed to water the grass until it's soaking, twice a day. I now have to go outside and water my grass at 8pm at night, as I'm fearful it's already dead. 2 minutes of communication would have resolved this.I understand being behind schedule due to circumstances out of your control. But as the consumer paying thousands of dollars to have work done, I should not have to beg you to contact me back to let me know when you'll be showing up, and to have a progress update every now and then, especially when you claim to be finished with the project we're paying for. I'm trusting you as the professionals to communicate appropriately.Service:“

“They do an excellent job on snow removal Highly recommend them 5 star rating I've had them do work the last 7 years“

“I am blown away from the attention to detail this company has. The tech, Lauren is absolutely fantastic! Not only did this company spend over double the time as my neighbors lawn company (about same size lawn and same service) but they went just above and beyond. Blew off my patio and driveway. Even brought my garbage can back to the house down my long driveway.Highly recommend!This was my first service from this company and will monitor how the products work for the grass over the next couple of weeks and will update my post on that soon!“

“We have been so pleased with the service we receive from Storm. They are always willing to address any issues we have and our lawn looks beautiful. Great customer service!“

“Currently working with Chad and Outdoor Living and Landscapes on a single family, residential, new construction, multi-acreage and multi-year project. We are only through stage 1 of the project, and will update this review once finalized. However, so far we could not be more pleased. The design process was easy; Chad is very creative, prompt, and will listen to your ideas. All work is done with thought, care, and simply very high quality. Would recommend their services with the highest regards.*Update on “stage 2.” Also went off without a hitch. Continue to recommend with the highest regards. Look forward to continue working on our property.“

“Ken's just finished up thatching my yard and I am very happy with the results. Not only did I not have to work up a sweat but I did not have to spend hours of back breaking work raking and dealing with all the mess. He was in and gone in less than an hour and all I have to do now is enjoy the results.Service: Lawn mowing & maintenance“

“The customer care before the visit was second to none which had my expectations high that the service would be as well and I was definitely not disappointed! They provided clear pre-visit directions, arrived when they said they would. The work was completed as expected and very quickly. I especially appreciate that the products used are safe for humans and animals.Services: Weed control“

““

““

““

““

““

“ASR property services does a wonderful job snow plowing our commercial parking lot in Neenah Wisconsin. We highly recommend them for their snow removal and icing services. Thanks guys.“

“The owner Jeff is very flexible and reliant. A overall good person with a quality business.“

“Chad and his team are really good. We have had them take care of our landscaping needs for the last four years and never had a complaint or problem. When they are finished everything is cleaned up and all refuse taken away. The people are courteous, friendly and very efficient.“

“Very professional. Staff does a great job spraying the lawn each and every month. Rates are reasonable.re“

“Excellent service! Great updates on when they are coming to do the service. Very knowledgeable on lawn care and answered all my questions.“

“Kevin is very thorough. He is always on time, my grass has never been more green and I have never had to call them to come back for weed or grass issues. I have tried many companies and Weed Msn is the best. I have been using them for 5 years.“

“I highly recommend Avella Landscaping! I’ve known Jose about 20 years and Avella Landscaping is the best! His crew is hard working and always customer focused.“

“My Hawthorn tree developed rust. This fungal problem can really spread fast and take over a whole tree. I pointed this out to Duane Tasson. He came back and treated it again and once again today. The rust is gone now. This guy listens to customers, researches the problem and treats accordingly. Thanks Duane!“