An excellent product which is superior to offerings from other companies. The wax oil finish is beautiful and extremely durable if properly cared for. Customer service is excellent! It’s no wonder that WD Flooring has won Wood Floor of the year, 5 times!
October 2021
WD's product is beautiful. Customer service from an installation standpoint is the worst ever. No communication, never stays on schedule, weeks go by with any communication. We had two homes installed by WD recommended installers. There was a large credit due from the installer and from November 2020 -March 2021 no return calls, emails, texts; no communication at all. It is September 2021 and the second home's flooring has yet to be installed. Again, the product is beautiful; otherwise worst experience ever.
An excellent product which is superior to offerings from other companies. The wax oil finish is beautiful and extremely durable if properly cared for. Customer service is excellent! It’s no wonder that WD Flooring has won Wood Floor of the year, 5 times!
WD's product is beautiful. Customer service from an installation standpoint is the worst ever. No communication, never stays on schedule, weeks go by with any communication. We had two homes installed by WD recommended installers. There was a large credit due from the installer and from November 2020 -March 2021 no return calls, emails, texts; no communication at all. It is September 2021 and the second home's flooring has yet to be installed. Again, the product is beautiful; otherwise worst experience ever.