nail salon

Dec 2023

I just had the WORST experience at Cute Nails Lake Geneva. I have acrylics and one broke, I went into cute nails, knowing they are quick and do a good job. I went in and was taken care of immediately. The girl I was with was a Mexican girl was on her phone taking a call the whole time kind of annoying but whatever. Then she takes the polish off of my broken nail and continues taking the polish off my next finger. I told her no I just need the broken one fixed. (Mind you now I have a broken nail and half the polish off of another. This lady begins to move to another finger to take off polish and I remind her that it's just my one finger. She called over a manager and then had me moved to another person. I get to the new girl and she begins cutting off my acrylics off of me. So now I have two nails being repaired instead of the one I came in with. Now comes time to pay and I am paying for all two nails. When I asked why all two when I came in with one broken nail they told me that they fixed them so I have to pay. Never going back again!

Nov 2023

I got a brand new full set in mid October, last week was my third fill for this set. The girl doing my nails kept telling me that my acrylics were very thin and I needed new ones...I told her these were still new and she could make them thicker if she felt necessary. She ignored me. She kept looking at and examining my nails with a judgmental look and telling me how thin they were throughout the entire fill. I told her to please make them thicker if she felt they needed to be--again, ignored. I've already had one nail break and another one the polish chipped even though it's no-chip and it's been less than a full week since the fill. Will not be back. Editing to add: I went to a different nail salon after the polish chipped on a second nail after only having these nails for a week, they told me that my acrylics were not too thin at all, they just did the bare minimum with my previous fill.

Sep 2023

I've been here before and while some of the staff can be rude, I thought the result of my nails was pretty good. This time they took hours, didn't have time to do my design when I came in hours before work, told me to come back for it the next day. They said 30 mins would be plenty of time, so I came with 45. The design took an hour and 15 mins! 20 of which was wasted with showing me a technique I didn't want because it was "more fun". After all that, the top coat with the design chipped off in less than 3 days. Never coming back.