Kaukauna Veterinary Clinic: Rossebo Kurt DVM

Jan 2023

Absolutely terrible experience with this facility. I would never recommend them. If you're comfortable with facilities clearly explaining procedures they are going to perform on your pet and then when the date comes perform something that was either unexplained or specifically stated NOT to do, then this is the place for you. I'm sure some have had positive experiences, but mine have been something no pet owner should have to deal with.

We have gone to Kaukauna Vet for a long time. If we ever get another pet, we are not going here. They let our dog suffer when we asked for help a thousand times. They blew us off, were disrespectful and rude on many occasions for the past year for various reasons, and they would not even read our dog's chart to fully help him and kept switching vets all the time because his main one was always gone. Our dog ended up dying on the living room rug, losing control of his bowels, and spitting blood. We had to tell him it was okay to die and that we were there, and then we had to drive him a half an hour to the emergency vet, in his bed, dead. The emergency vet people came out with a leash because they didn't expect that, which they were very kind to us. We have to pick up all his toys and things with no warning, a few weeks after his birthday. You should be ashamed of yourselves for the way most of you have treated us and Wally, who should have died without suffering. We wanted an appointment, and you did nothing.

I have been with Kaukauna Vet over 6 years. In 2020 not only did my daughter pass away but so did her half sister and best friend. All girls 18-19 years old. Bringing my dog in for a yearly visit was not on my mind and than Covid hit. But I did bring in my other dogs for shots and things before all this happened. So fast forward to today. My dog slipped a disk again in her back/neck and is in a-lot of pain, even vet commented he thought so also. Yup that’s why i called at 8am