Bought a heater a year ago for our automotive shop. Had problems with the shipping company losing half the order. Working with Lanair was wonderful. They jumped on the shipping company and had it all figured in a few days. They even said if they couldn't get it figured out they would just get a new piece coming. Called a few times during set up and got a call back right away if there weren't there. I deal with a lot of different companies for multiple reason and there are one of the best when it comes to customer service and taking care of there customers.
December 2019
Fantastic customer service - Best technical support I’ve ever dealt with. Shout out to James Lothary for all his assistance! Highly recommend Lanair Products. It is rare these days to find a company that stands behind their products and beside their customers the way this company does!
September 2018
Hands-down by far one of the best companies that I do business with. From start to finish top-notch service. Technical department unbelievable. On-site pick up available and they even loaded in your truck for you for no extra charge
Bought a heater a year ago for our automotive shop. Had problems with the shipping company losing half the order. Working with Lanair was wonderful. They jumped on the shipping company and had it all figured in a few days. They even said if they couldn't get it figured out they would just get a new piece coming. Called a few times during set up and got a call back right away if there weren't there. I deal with a lot of different companies for multiple reason and there are one of the best when it comes to customer service and taking care of there customers.
Fantastic customer service - Best technical support I’ve ever dealt with. Shout out to James Lothary for all his assistance! Highly recommend Lanair Products. It is rare these days to find a company that stands behind their products and beside their customers the way this company does!
Hands-down by far one of the best companies that I do business with. From start to finish top-notch service. Technical department unbelievable. On-site pick up available and they even loaded in your truck for you for no extra charge