Bower City Door

Nov 2023

I called for a garage door repair right away in the morning. I received a call back in about an hour and explained the situation with chuck. He stated they would probably make it out later in the afternoon that day, but if not that day, for sure the next day. They did not make it same day which is no problem. I did not go to work the next day expecting to have them come. Late in the afternoon I still had not heard anything so I called back just to double check if they would still be making it out. He replied, "not today it'll have to be tomorrow." I stated "tomorrow will not work because no one will be around until tomorrow night." He then offered Monday to which I said...read full review

Nov 2022

I called Bower City on Monday 9 AM because one of the springs on my overhead door had broken, and since they had installed it years earlier I decided to ask them first if they could fix it. They said sure, and that they would come out that same afternoon, and would call before they arrived. So, I said great, and waited. And waited. No call, No show. They didn't call on Tuesday either. I then called a different company on Wed., who came at 3 PM- when they said they would- and left with the springs replaced by 3:30 PM. Finally, on Thursday at 0830, Bower City called me and asked if I still needed it fixed. Um, no. Someone else got my $314.00. I will never call them again, because they did not give me reliable, courteous, or professional service.