About Aquarius Home Services, Kinetico
Aquarius Home Services is a family-owned business that has been serving customers in Minnesota and Wisconsin for over 30 years. They specialize in water filtration, water treatment, and Kinetico water systems, known for their high quality. Customers praise the company's excellent customer service, with technicians described as knowledgeable, friendly, and helpful. While some customers felt a water test was not worth the cost, others appreciated the detailed information and options provided by technicians. Aquarius Home Services also offers HVAC system maintenance and solutions for electrical concerns. Customers have been particularly impressed with the skills and professionalism of the technicians. One customer described the technicians, Mark and Casey, as "phenomenal" and praised their cleanliness and communication during a large light installation project. Another customer loved their Kinetico system and said the technician got their system running "like brand new." A different customer was very pleased with the technician's skills, knowledge, and abilities, describing them as "outstanding" and deserving of a promotion. Recently, customers shared positive experiences. One appreciated Doug’s honesty and professionalism while servicing their furnace; he accurately diagnosed the problem and made repairs that left the furnace functioning as if it were new. Another customer expressed gratitude to Stephanie, who responded quickly to a water issue on a Saturday evening and stayed over three hours, keeping constant communication to ensure they received a wonderful filtration system and great water quality. A third customer was very satisfied with Casey’s professionalism and expertise when working on two outlets in their 1984 kitchen; he listened carefully, thought through the process, and came up with the best solution despite obstacles with old wiring.
Wyatt went Above and beyond. He explained what he was doing and was very detail oriented. Will request him next time.
Dana was the tech. Excellent at describing procedure of my 6 month check up on water system. Gave awesome tips.
Justin did a great job. He was prompt and thorough. He explained things clearly.