About Aire Serv of Oconomowoc
Aire Serv of Oconomowoc has been providing quality AC and heating services since 1992, with a focus on excellent customer service. Customers often praise the company's friendly and knowledgeable technicians, who are prompt, courteous, and thorough in their work. They take time to explain everything clearly and offer helpful recommendations for efficiency and cost savings. The company is known for its quick response times, even on weekends and holidays. Recent reviews highlight their ability to solve problems efficiently, such as quickly repairing a furnace and arranging for a new one when parts were delayed. The team working on systems is professional, answers all questions, and cleans up after their work. Customers have been very happy with the service and often recommend them. The staff, including owner Doug and technicians like Ian and Niko, are described as honest, patient, and very knowledgeable, making the experience positive for first-time customers and loyal clients alike.
Called them about my furnace not working and they showed up the next day, even though I live in Caledonia which is in Racine county. Determined that my heat exchanger was bad. Kong story short. The furnace manufacturer was not able to get the replacement part in a timely fashion so Doug the owner arranged to get us a new furnace instead. The team who who worked on our system were extremely professional and answered all my questions. They cleaned up after the job. I am extremely happy with the service and recommend them.
This a great place to work. I always feel appreciated and I'm always thanked for my hard work. So refreshing to feel valued.
We had an Emergency call on a Saturday and Doug came out. He got us up and running, even though there was a defect in our system. He was through, informative and understanding. We ended up purchasing a new furnace. Steve M and one other Tech came out for install and they were efficient, explained every step, friendly, and did a fantastic job. Highly recommend this company for all hvac needs.