“I called to see if I could get my sick kitty seen because our regular vet couldn’t get him in for 2 days and I was able to get on the schedule for the very next day. The day of the appointment, they even called to see if I could come in 30 minutes early. Dr. Stephanie & Ruth were INCREDIBLE. They sincerely cared for my fur baby and explained everything to me during the exam, their recommendations and costs of everything. They called me the next day to go over bloodwork and to check on my Leo and answered my questions. They treated us so wonderfully during this stressful time and it felt like we had been going to them forever….and now will be! Thank you so much Star Vet, Dr. Stephanie & Ruth!“
“Our vet was so kind and helpful when our dog hurt herself. He was able to diagnose the problem and got her back to normal in a few days.“
“We had a wonderful experience at the Wauwatosa Vet Clinic. Everyone was so friendly and knowledgeable. I definitely feel like my cats are getting the best care possible. We will continue bringing our pets to the Wauwatosa Vet Clinic, and I would recommend them to anyone who is looking for a vet. Thank you so much!“
“Greendale Village Vet to the rescue when my regular vet had some issues with my pupper’s Rx food delivery. They were kind and efficient their facilities look amazing.“
“Dr. Nelson, and the team at Elmbrook Veterinary Clinic are the best. I am always looking for the right vet for our pets, and I am so glad we live close to them. Every time we bring our dogs in, they are kind and excited to see us, give us the time to explain what might be happening, and they give us the feedback and information we exactly need. I've taken our dogs to Dr. Nelson for over a year now, and I know they are so well cared for and loved when in their hands.“
“The absolute best staff!!! The techs are so compassionate and Dr. Ben is my dog's favorite person.“
“Always a great place to take our furry family to get updated on shots or for kenneling. The docs and staff are really great and caring. Best I've seen. Thank you to all of them. Take your furry family to see them for all your needs.“
“Fast, kind, on-time, descriptive, educational vet techs and veterinarians. My cat was mean and they managed to give her the booster she needed despite her fighting with them.“
“I’ve tried other vets in the area, and MKE Vet clinic takes the cake! Our first visit included a FINAL DIAGNOSIS that our other vet said was just a “weird ear thing” for three years! The cat room always the cat to feel comfortable and safe! The staff is so kind and really caring towards your pets! THANK YOU MKE VET?“
“I used them for boarding for my two dogs for the weekend.
When I pick them up they were happy and look very well taken care of. I will board my babies dogs there again.“
“Nicky and Dr. Bob are angels. Nicky went above and beyond to provide me and our sweet Remy the support we needed, I could never thank her enough. Dr. Bob is the sweetest soul and I was grateful for the peace he brought during one of the most difficult days of our lives. The thought of bringing our baby to a scary place on his last day breaks my heart, and I am forever grate for the invaluable service they provide. This was such an awful day, but I wouldn't have had it any other way. Nicky and Dr. Bob were so compassionate and walked us through the whole process. We were at home, in our safe place, full of love, kisses, and tears.Nicky and Dr. Bob, thank you is not enough. We are truly grateful for you.?“
“Dr. Paul and his staff helped care for my dog in the last 6 (medically complicated) years of her life. There is a very personal touch here, and they very clearly care for their clients. I highly recommend Harwood Vet Hospital.“
“I've been taking my cat here for 4 years and she is doing really well do I do trust the doctors. Typically staff have been extremely kind and helpful, but there are some things I'd like to mention that needs addressing.
I care about my cat A LOT. She has always gone to her scheduled annuals (never missed and and I don't even think she had been late except this last time). I adopted her during COVID so I would wait in the parking lot and the techs would come get her. It worked out smoothly. The only issue was that I was unable to bring her in for emergencies (anal glands or when she had a cold a couple of times) because the receptionist(s) told me that I had to go elsewhere such as Mayfair due to not having any room for me. I continued to go to Mayfair over the last 4 years until this last instance. I did take her to get some teeth extracted and cleaned at CVC, though, in a timely fashion. These things are not cheap, but I want her to be healthy.
I received a notification in the mail at the end of September that my cat was due (what I thought said October 25) October 18. I called on October 22 or 23rd and you guys were booked out until December. I called the next day because I noticed her anal glands were leaky and she seemed to be in a small amount of pain (eating a little less than normal/sleepy). I figured that I would try to get in with you because I've been coming here for 4 years and it seems odd that I can't get in emergency visits ever when I am a longtime and consistent patient. (The receptionist had mentioned that there were same day appointments when I called to schedule the appt that ended up in December.)
This is where things went downhill. I called the day after I made the annual appointment to grab an emergency appointment (see if there were any openings) for the anal glands. The receptionist came across as though I was an inconvenience and negligent stating that this is not something they do, that I have an overdue exam and need to be current in order to be seen and that they were doing me a courtesy by allowing me this one time to get in the next day. There were two times available in the afternoon. I was at work, working with children and did not want to argue. I said thank you and moved on although very perturbed.
I went in for the appointment which took about 4-5 minutes and asked if patients need to have appointments scheduled before the due date of the exam or if they are able to call before the due date to schedule in order to be seen moving forward. The vet tech interrupted my question to the receptionists (these were not the person I spoke with on the phone because I could tell by the ladies' voices and they were super kind/soft spoken). The vet tech told me that my pet needs to know the vet, that I need to come in for my appointments and I can't just call when there is an emergency. This was off-putting, but I tried to understand that maybe she had a busy day and was speaking quickly not realizing that there were assumptions in her answer that 1. my cat doesn't have an established relationship with the vet and 2. that I call only for emergencies and am always late for my appointments or don't schedule regularly at all. Eventually I explained this to her and refuted every assumption she had about me and she said that I was fine and she hopes no one made me feel like an inconvenience.
I am hoping that the ability to schedule at the appointments will alleviate this, but I might suggest that the receptionists/techs view a patients records before assuming that they put off their appointments, only call for emergencies, etc. and perhaps refrain from stating that they are making an exception and this is unacceptable. Even if I had called the first day I received the mailer, I still would have been overdue because you're booking 2 months out. This experience made me very sad because I actually really have enjoyed coming here and feel like my cat is receiving gre“
“Reasonably priced neuter services. Quick and did a great job compared to vet pricing.“
“Very helpful, friendly, and knowledgeable. We have been taking our furry family members there for years. From puppy through the end, the staff has always been kind and supportive.“
“The staff at Greendale Village Vet is absolutely incredible. I had to have my sweet senior put down yesterday and Dr. Ellen and her vet tech (can't remember her name) were beyond compassionate and caring. I can't recommend them high enough for all stages of your pet's life. I will continue to bring my future pets here.“
“The minute you walk in the door, your welcomed with a smile. You can tell they care for the health of your babies and all your concerns. Prices are fair. Wouldn’t go anywhere else! Thank you to all the staff“
“Already a fan of this clinic. Kelly is incredibly helpful. I have barely ever come across such helpful people in my life!“
“They seem to have ready appointments available and the staff is courteous, professional and kind to my very energetic dog.“
“By far the most helpful, understanding, and caring staff I have com into contact with since owning my dog. Sheryl especially (who we have worked with for most of this) has gone above and beyond to be helpful and patient with us. I couldn't be more calm and trusting in a staff. Thumbs up guys!“
“Have been going to forest home animal clinic for years. Staff is always nice and takes the time to get to know your pet. The doctors there have been phenomenal and truly care about the animals. They are always willing to work with you. I have had 2 separate dogs that I’ve taken there and will continue. I drive 20-30 minutes to keep them.“
“Greatest vet ever! Friendly and helpful staff, amazing doctors, and great communication.“
“By far the most helpful, understanding, and caring staff I have com into contact with since owning my dog. Sheryl especially (who we have worked with for most of this) has gone above and beyond to be helpful and patient with us. I couldn't be more calm and trusting in a staff. Thumbs up guys!“
“Thank you for the care you gave to my dog. And thank you for the sympathy card with all of those hand written notes. I sincerely appreciate everything your team did during a very tough situation. I will be back with a new pup at some point.“