Press-Gazette Media Advertising

Apr 2024

I am not happy with customer service and the challenge of actually being able to speak with a person when you have a problem. The automated system leaves no option for actually speaking to someone when an issue does not fall neatly into a category that the paper thinks can be resolved with a simple push of a couple of buttons. I'm not sure where there customer service people are located, but it is not a easy communicating when it's difficult to understand the customer service representative you are talking with. I'm sure that they are good people, but it is frustrating. I don't have confidence period.

Jan 2024

The Press-Gazette used to be a good, fairly unbiased newspaper when it was an independent source with local reporters. However, with the centralization of the various news sources, it is extraordinarily slanted to the far left with and it seems to be an arm of the Journal-Sentinel. It is difficult to tell the difference between the reporting of "news" and opinion. I do like the paper carrier. She's very reliable unlike the newspaper.

Dec 2023

I enjoy the writers and I think they do a great job covering the local news for the paper. But the customer service is horrible.I bought an online subscription to their newspaper when we moved to GB last year. When I arrived at their website it would say Hi Jon, as though it recognized my account, but would say I needed to buy a subscription. Well, analyzing bank statements months later I realized they were charging me $45 a month for one email address to read their paper online.Customer service is basically non existent here. I called and they told me they would under no circumstances issue a refund despite the fraudulent greeting that my subscription required payment...read full review