The providers here are fine. It isn't them I have an issue with. It is the receptionists.Why did my last review not show up? Is it because I told the truth about your receptionists screwing up constantly costing us at least 50 bucks in gas and hours of pain because they are careless with their job?So this time I chose 3 stars instead of 2 and would you look at that. It showed up.So since my last review isn't showing up I'll repost it.I have lost count the times the receptionists here have screwed up. We live out of town and because they screw up we have wasted at least 50 bucks in gas. Today my husband went in for emergency dental care and he witnessed... read full review
August 2023
Dr. Heidi has been our sons for 10 years. We followed GBFD from the original office on Webster to their new location. Front desk staff, dental staff and Dr. Heidi have been kind caring and professional always.I will mirror concerns and frustration about covid care add on and high cost. GBFD costs are higher than many other dentists in the area.In addition it seems the last few years the hours the office is available have decreased or have become complicated. IMHO take it for what it's worth just an opinion. It is difficult to set up appointments. The office is open Monday - Thursday which significantly reduces availability. In addition this summer the office... read full review
July 2023
Friendly, and efficient. They don't push unnecessary procedures or fills like other places have in the past. They talk through x rays and exams and help you understand options/treatment plans if necessary.
The providers here are fine. It isn't them I have an issue with. It is the receptionists.Why did my last review not show up? Is it because I told the truth about your receptionists screwing up constantly costing us at least 50 bucks in gas and hours of pain because they are careless with their job?So this time I chose 3 stars instead of 2 and would you look at that. It showed up.So since my last review isn't showing up I'll repost it.I have lost count the times the receptionists here have screwed up. We live out of town and because they screw up we have wasted at least 50 bucks in gas. Today my husband went in for emergency dental care and he witnessed... read full review
Dr. Heidi has been our sons for 10 years. We followed GBFD from the original office on Webster to their new location. Front desk staff, dental staff and Dr. Heidi have been kind caring and professional always.I will mirror concerns and frustration about covid care add on and high cost. GBFD costs are higher than many other dentists in the area.In addition it seems the last few years the hours the office is available have decreased or have become complicated. IMHO take it for what it's worth just an opinion. It is difficult to set up appointments. The office is open Monday - Thursday which significantly reduces availability. In addition this summer the office... read full review
Friendly, and efficient. They don't push unnecessary procedures or fills like other places have in the past. They talk through x rays and exams and help you understand options/treatment plans if necessary.