Bay East Animal Hospital: Zellmer Kirsten E DVM

Jun 2024

Was totally disgusted with this place after 20 plus years of bringing our dogs here. We woke up after a restless night with our dog Vito who had an obvious ear infection as his ears were inflamed, hot, and he had been shaking his head all night long. I called Bay East right away thinking a technician could quickly peek at his ears and get him on some antibiotics, understanding they are busy, I was simply asking for a quick 3 minute in and out to give our dog some relief. I was shocked when the receptionist, who stated they were completely booked and had no space for him until the following Tuesday, 5 days from then. I simply asked her what I could do to get him seen. I was put on a long hold only to be told to come in the afternoon after 2 pm and would then be charged for an EMERGENCY vet visit. I politely told her we would be going elsewhere. I am thrilled to have found a new veterinary clinic here in Green Bay that is not only less EXPENSIVE, but open to emergencies when they occur. We have always loved seeing Dr. Eastman, unfortunately the clinic itself needs a MAKEOVER. I do wonder if there is a bit of discrimination since Vito is a pit bull (the friendliest) dog ever. I say this due to his reluctance of having his nails trimmed due to past trauma as a puppy. We were told the last time by the Dr. after 3 technicians were unable to finish his nail trim that he would need to be put under or heavily drugged for them to attempt his nail trim again. Ridiculous, these are professionals, we now trim his nails at home, yes a bit challenging but can be done, and we are no professionals. So Done!!!! Ursula T.

Mar 2022

Dr Riedi and the vet techs and support staff are TOP NOTCH! ? I've been seeing them since 2005 for my kitties and have always gotten reliable, knowledgeable and compassionate service. Thank sooo much! ?

Mar 2019

These docs are great! We've taken all our dogs there over the years and they have been real partners in caring for our animals. Their prices are reasonable and they will work with you to pick the best course of action you can afford.