“From my century-old original coal-burning furnace to an ultra-modern 95% efficient smart furnace capable of being controlled remotely by your cellphone, Dowe and Wagner can handle it all - and I am living proof. I recently had a chance to "Time Travel" with Dowe and Wagner and found out first-hand what an incredibly adaptable and knowledgeable HVAC company they are.When I initially contacted D&W, it was to bid on replacing my ancient Winchester Boiler/Cast Iron Radiator heating system. Yes - it was manufactured by the same company that manufactured Winchester Firearms. It was installed new in ~ 1915 as a coal-fired "Advancement over the drudgery of felling, cutting, splitting, hauling, stacking and burning wood". Over the decades, that same Winchester system was eventually converted to oil burning, then finally to natural gas. It is a gravity operated thermal-conduction hot water boiler/radiator system that has operated flawlessly for over a century, no matter what kind of fuel was used. But my electric went out during a cold snap and parts of the system froze up and burst. It was not pretty.I have a little experience as a handyman and so I bought two natural gas space heaters and temporarily hooked them up to prevent further damage from the cold and to give myself time to find a good HVAC company that could deal with the situation.It took a while to contact a company that still had the "old knowledge" necessary to deal with this system. Most of them simply said they didn't deal with the older stuff, several of them admitted that they were intimidated by it. I finally found Dowe and Wagner and they came right over. D&W has been around for over 70 years, they have seen it all, and they can deal with it all. I did look up their ratings on Google and found out that they were VERY highly recommended. I soon found out why.Tom Eppers came over, surveyed the situation, and gave me a number of options. They ranged from testing and replacing the bad radiators and pipes and trying to salvage the entire old boiler system, to replacing just the old Winchester Boiler and keeping the old radiators and pipes, to replacing the Boiler and keeping some of the old radiators and piping and replacing some of them with new baseboard radiators and PEX pipes, to replacing it all with new everything. (We also discussed the new "independent" Mini Split heating/cooling systems, which I had never heard of before - they are the ultimate in efficiency and cost-savings. I will probably have D&W install them upstairs this summer.)Tom took it all in, took lots of notes & measurements, asked a lot of questions, then asked me for some time to put it all together. When we met again Tom had put all of my options together with price tags on all of them. We talked for quite a while, then I asked for a little time to examine everything and think it over.We asked Tom how much it would cost to test out which parts needed replacing in the old system, and he said that if we went with his company he wouldn't charge anything more than the estimates he had already given us. (I know for a fact that he and his staff put in more time than he thought they would, but he was true to his word.)We decided to update to the newest and most efficient unit available, and D&W did a great job of putting it all together. Tom & the staff were pleasant, polite, and never left a mess - much to the delight of my better half! I should also mention that D&W gave me the best apples-to-apples price quote from among 4 HVAC companies bidding.The highest recommendation I can give is that when I do decide to replace the aging heating and A/C system upstairs, Dowe & Wagner will do it. I will go with one of the new Mini-Split A/C - Heating systems that Tom assures me will eventually pay for themselves relatively soon. Do yourself a favor, and make sure that D&W gets a chance to bid on YOUR next HVAC need.Ken Van Dyke“
“Not sure how to say how Amazing Dignified Heating and Cooling is!! Our A/C took a crap on the hottest weekend / over a holiday weekend! I waited to call till Monday just so they could pencil me in hoping soon and they showed up the next day!! Not only did he get us running till the A/C could be replaced (which I again assumed would be a while he got us all taken care of the following week!! New A/C and new thermostat! Couldn’t say enough good things about Danny! Very professional, Very clean- Very pleasant to deal with even tho he almost got stung by a bunch of bees!! very happy we called!! If you want it done and done right I’d give Dignified Heating and Cooling a call!! Hands down 5 stars!! You won’t regret calling!“
“Amazing HVAC company! We lost our heat during the -30 degree weather. Extremely thorough and professional from the first service call to the final walkthrough.. Brett and the crew gave stellar service and at the end walked us through all the features of our furnace and humidifier. As a homeowner this always feels good to know that they've got your back if something goes wrong in the future. Would recommend them to anyone that appreciates good service and professional installation.“
“Wow. I called yesterday with a CO leak on my furnace heat exchanger. And less than a day later I have a brand new unit installed. Very happy with the installation team and the whole experience. I highly recommend connecting with them for your hvac needs. Thanks Dan and crew.“
“Very perfessional, I called for a service call and they were here in know time at all.Got the work done cleaney and the price was fair.So happy.“
“This company did an outstanding job with the installation of our furnace! Their technicians were friendly, knowledgeable and hard-working—they even finished the job an hour earlier than expected.“
“This guy is the best. He goes above and beyond service calls. I would recommend him to everyone“
“Vic came within a half hour of calling diagnosed what was wrong and got a warranty replacement part ordered (on a furnace he DID NOT INSTALL) Honest and fast- what more can you ask?When the part came in Mike arrived exactly on time and completed the work super duper fast. They are my new hvac people“
“Great company! Their service is excellent!My furnace stopped working & I called The Comfort Doctors for help. They definitely passed the three P test!Prompt - Professional - PoliteHighly recommend you give them a call!“
“Great service and very knowledgeable. They were the only company who knows how to work on my wall air conditioning unit.“
“Using Titan Heating & Air Conditioning was a very pleasant experience. Jack and his partner were both very professional and had a lot of expertise. They made sure I understood what repairs were needed for my boiler, ordered the part right away and left me with some space heaters just in case the part didn't arrive before the weekend. They returned two days later to repair the hot water heater. I couldn't have asked for more - they deserve more than 5 stars!“
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