Reviews for Advanced Dental Specialists Franklin

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Aug 2024
Advanced Dental Specialists Franklin is a dental practice known for providing quick appointments, with same-day and next-day options available. Patients praise the high skill level and friendliness of Dr. O. However, the office has received criticism for its billing practices. Some patients have reported difficulties with insurance claims being denied due to insufficient information. Additionally, there have been complaints about inconsistent communication regarding payments and treatment plans. Patients have mentioned receiving unclear voicemails about treatment plans that primarily focused on payment discussions. Some have also reported issues with the office staff not readily providing information about check payments.

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From Advanced Dental Specialists Franklin

As trained medical professionals, our dedication to maintaining a safe environment through rigorous infection control procedures is at our core. We know that moving forward our commitment to your safety will be even more important. While continuing to meet traditional CDC and OSHA requirements, we are adopting some new, additional protocols. For example, we might wear additional PPE, request you wear a mask to your appointment, or take your temperature upon arrival. We may also ask you to wash your hands, request you wait in a treatment room or your vehicle instead of the waiting room, or request that you call in payment after your appointment. Advanced Dental Specialists Franklin is your go-to practice for comfortable, caring dental tre...