Advanced Dental Specialists Franklin

Advanced Dental Specialists Franklin is a dental practice recognized for providing quick appointments, including same-day and next-day options. Patients often praise the high skill level and friendliness of Dr. O. The office staff are noted to be friendly and helpful, especially regarding insurance coverage, and many patients appreciate the thorough explanations of care plans provided by the dentist and dental technicians. However, the practice has faced some criticism related to its billing practices. Some patients have reported challenges with insurance claims being denied due to lack of information. Additionally, there have been complaints about inconsistent communication regarding payments and treatment plans. Patients have noted receiving unclear voicemails about treatment plans that mostly focused on payment discussions. Some individuals have also experienced issues with the office staff not readily providing information about check payments. Overall, the office has a positive reputation for its friendly environment and efficient care, particularly for procedures like wisdom tooth extraction.