About Elements Massage
Elements Massage Fitchburg focuses on providing therapeutic, personalized massages through their unique Elements Way™ approach. The establishment is known for its clean and relaxing atmosphere, where customers are greeted warmly and offered water. The massage therapists are highly trained and attentive, tailoring their services to individual client needs. Customers have appreciated the membership program, which provides savings on repeat visits. However, it is important to note that tipping is not optional at this establishment, which some customers believe should be reconsidered in favor of fair wages and transparency. Many clients enjoy the convenience of booking online and appreciate the various pressure levels and skills of the masseuses. Despite the popularity of the studio, some customers have expressed concerns over the yearly price increases and additional charges for certain "premium" therapists, which they feel are outpacing inflation. Availability can also be an issue, with some clients needing to book appointments months in advance, leading to frustration when cancellations occur. Nevertheless, the studio remains popular, offering comfortable and high-quality massage services that both individuals and couples enjoy.
I love Elements Massage. Have been going for years. I love that you can book online and they show the various pressure levels and skills of the masseuse. I love the ones I've been going to. However, since I've been going for years, I've noticed they consistently raise the price every single year by at least $10 every year. Also, they've recently started adding on EXTRA charges for a subset of their masseuses. Call them "premium" or something like that. Don't love that. Their increases are outpacing inflation and definitely outpacing my wage increases! Soon it will be too expensive for me to go here, which will make me sad. Also, its INCREDIBLY hard to book...read full review
Pulled in going to a store next door and saw the mother's day ad, thought why not, good idea... walked in and person behind the desk in this small area was very not welcoming, more of a what are you doing here look... walked up to the counter and she still wouldn't look up or say anything... I spoke first saying interested in mother's day massage GC and she seemed annoyed... I'll take my business some where else.. won't give for me... thanks for the Idea..
I love going to this studio. The therapists are so great and the studio always felt comfortable. My husband started going there too. Though it is always popular, it is convenient to check online and it was easy to find new openings from cancellations.