Dr Koskinen and most of the staff get 5 STARS FOR SURE! The only reason I am giving this review 4 stars is because of staff member, Jen. She was rude, unfriendly and basically mean and very uncomfortable to be around. NOT an asset to the usually VERY friendly rest of the staff!
November 2023
Friendly and personal, the staff here truly care. Every part of the process, from just walking in to the exam with the doctor him/herself, the staff shows they value you as a client and care about your well-being.
August 2023
I accidentally (don't ask) stepped on my glasses. Before I went to Koskinen, I had only gotten my prescription from them, then would go to Walmart for the frames.This time, I purchased a very nice pair (tho expensive) of glasses and was very happy with them... frames included!I knew I was probably out of luck, but I called anyway, wondering if they thought they might be able to repair the damaged glasses. The receptionist was VERY nice, and asked me to bring them in, and they would check them out.I left them there, and a few hours later, I got a call, telling me they indeed were able to repair them.I came in, they had me sit to get 're-fitted'. A little... read full review
Dr Koskinen and most of the staff get 5 STARS FOR SURE! The only reason I am giving this review 4 stars is because of staff member, Jen. She was rude, unfriendly and basically mean and very uncomfortable to be around. NOT an asset to the usually VERY friendly rest of the staff!
Friendly and personal, the staff here truly care. Every part of the process, from just walking in to the exam with the doctor him/herself, the staff shows they value you as a client and care about your well-being.
I accidentally (don't ask) stepped on my glasses. Before I went to Koskinen, I had only gotten my prescription from them, then would go to Walmart for the frames.This time, I purchased a very nice pair (tho expensive) of glasses and was very happy with them... frames included!I knew I was probably out of luck, but I called anyway, wondering if they thought they might be able to repair the damaged glasses. The receptionist was VERY nice, and asked me to bring them in, and they would check them out.I left them there, and a few hours later, I got a call, telling me they indeed were able to repair them.I came in, they had me sit to get 're-fitted'. A little... read full review