I needed a plumber in an emergency situation. I made several calls to plumbers I had used previously but none of them were willing or able to help me. Out of frustration, I called Southport. They sent a plumber to my home in less than an hour. The young man quickly diagnosed my problem, and the needed repair was performed quickly. Honestly, I was not thrilled with the product he installed, as the same brand failed and caused my problem. However, from a customer service standpoint, Southport did an excellent job! Very impressed with their service. I would definitely use them again, and I would highly recommend this company!
August 2024
Nathan was on time, knowledgeable and courteous. He was able to come to the house promptly for an estimate on a new A/C. We ended up not going with Southport. They did make an attempt to match the estimate I decided to go with and brought their price down by $700 switching out a duct cleaning promo for the money off. As a customer, I would have appreciated this option up front and not only after I informed them I was going a different direction.
August 2024
Very professional and timely. Our service tech, Andrew, went through all our options. Very friendly. Was suppose to come between 8 and 12 but do to a cancelation, was able to come for our appt at 7:30. Would definitely use them again if needed.
I needed a plumber in an emergency situation. I made several calls to plumbers I had used previously but none of them were willing or able to help me. Out of frustration, I called Southport. They sent a plumber to my home in less than an hour. The young man quickly diagnosed my problem, and the needed repair was performed quickly. Honestly, I was not thrilled with the product he installed, as the same brand failed and caused my problem. However, from a customer service standpoint, Southport did an excellent job! Very impressed with their service. I would definitely use them again, and I would highly recommend this company!
Nathan was on time, knowledgeable and courteous. He was able to come to the house promptly for an estimate on a new A/C. We ended up not going with Southport. They did make an attempt to match the estimate I decided to go with and brought their price down by $700 switching out a duct cleaning promo for the money off. As a customer, I would have appreciated this option up front and not only after I informed them I was going a different direction.
Very professional and timely. Our service tech, Andrew, went through all our options. Very friendly. Was suppose to come between 8 and 12 but do to a cancelation, was able to come for our appt at 7:30. Would definitely use them again if needed.