We had to replace our basement carpet after the recent flooding in our home. Julie the sale rep was amazing!!! The minute you met her you knew you had someone with carpet knowledge. I had a sample of our old carpet and she found the perfect color. the warmth it added to our family room was spot on. Ramone and the other installer from Alcaraz carpet did a fantastic job. We will use floor 360 for other projects in our home. Thanks so much.
April 2025
STOP! Don’t look any further than Floor 360. From selection to sales to install, your experience will be nothing less than PERFECTION! Kelly at Floor 360 came to my rescue as I was extremely disappointed with a different company’s workmanship!! We ripped out the 3 month old carpeting and replaced it with a much better, higher quality carpet from Floor 360. Jesse and his team couldn’t have been more accommodating, professional, and courteous during install. His expertise and attention to detail far exceeded my expectations and will far exceed yours as well. Don’t shop anywhere else.
November 2024
Our experience with Floor360 was nothing short of amazing! From start to finish it was an absolute pleasure working with every single person involved in our staircase project. Across the board the word that comes to mind is accommodation.
Julie, in sales, listened to what I wanted, directed me to the right areas of the store, and let me do my thing at my own pace, checking in now and again to answer questions and to offer her design expertise. Samples were checked out repeatedly and often for an extended period of time with no pressure on me to return until I was confident in my choice. She visited my home at the start and stayed invested in the project... read full review
We had to replace our basement carpet after the recent flooding in our home. Julie the sale rep was amazing!!! The minute you met her you knew you had someone with carpet knowledge. I had a sample of our old carpet and she found the perfect color. the warmth it added to our family room was spot on. Ramone and the other installer from Alcaraz carpet did a fantastic job. We will use floor 360 for other projects in our home. Thanks so much.
STOP! Don’t look any further than Floor 360. From selection to sales to install, your experience will be nothing less than PERFECTION! Kelly at Floor 360 came to my rescue as I was extremely disappointed with a different company’s workmanship!! We ripped out the 3 month old carpeting and replaced it with a much better, higher quality carpet from Floor 360. Jesse and his team couldn’t have been more accommodating, professional, and courteous during install. His expertise and attention to detail far exceeded my expectations and will far exceed yours as well. Don’t shop anywhere else.
Our experience with Floor360 was nothing short of amazing! From start to finish it was an absolute pleasure working with every single person involved in our staircase project. Across the board the word that comes to mind is accommodation.
Julie, in sales, listened to what I wanted, directed me to the right areas of the store, and let me do my thing at my own pace, checking in now and again to answer questions and to offer her design expertise. Samples were checked out repeatedly and often for an extended period of time with no pressure on me to return until I was confident in my choice. She visited my home at the start and stayed invested in the project... read full review