About Lake Geneva Pool And Spa
Lake Geneva Pool and Spa is a reputable business known for installing high-quality fiberglass swimming pools in southern Wisconsin and Northern Illinois. They use advanced techniques to minimize common problems associated with pool installations and follow the River Pool Way installation process. The team is dedicated to providing excellent customer service, as demonstrated by their fast and efficient work. One customer shared their satisfaction with their pool and paver patio installation, highlighting the company's quality of work and customer service. Another customer had a positive experience despite not being able to install a pool due to financial reasons. Instead, Lake Geneva Pool and Spa helped them find a suitable alternative in the form of a swim spa, showcasing their commitment to customer satisfaction. Another customer described their experience building a pool with the company. Jennifer, a team member, provided excellent assistance in designing a special pool area and made necessary changes to get the permit approved. The construction process was smooth, with the pool being completed in time for mid-summer swimming. The concrete work and retaining wall were stunning, and Jennifer was always available to answer questions. Tim, the owner, managed the build and added extra touches, such as lights on the retaining wall. The customer was satisfied with the final result and chose to continue the relationship with a weekly maintenance contract and pool opening and closing services. Recent feedback highlights some challenges faced by pool owners, including issues with fittings and leaks. However, customers noted the dedication of the service team in addressing these problems. Tim's quick response and the hard work of the service crew were appreciated, as they maintained a positive attitude while fixing multiple leaks. Another customer praised the attention to detail and care provided by the company, emphasizing their reputation for superior quality. Overall, Lake Geneva Pool and Spa is highly recommended for their excellent work, customer service, and commitment to client satisfaction.
My review of Lake Geneva Pool and Spas has spun up and down to say the least. Failed few fittings under concrete as a pool owner on my 3rd year of the pool was a heart breaker.
After watching his service crew today in action, it was huge sigh of relief.
There is definitely a failure that is likely caused by something a miss.. natural land settlement thru frost cycles or defective fitting molds or winterizing efforts from a slew of items like fittings or a severe winter cold and no snow cover.
It is possible these leaks might explain why year 2 we were chasing on keeping the pool full so much. Adding so much well water may be the next challenge for...read full review
I have the unique pleasure of knowing Lake Geneva Pool & Spa from a different perspective than a home owner purchasing a pool. I’ve seen the company from the beginning and where they are today. The company has worked extremely hard to build a reputation for being one of the best in their field. From taking classes, attending conferences and reaching out to other members in the field on how to produce the best product. In addition they take pride in the products they offer and making sure they are of the utmost quality. The attention to detail, compassion and care that they give each client is top notch. If you are looking for a company that will do superior work and...read full review
I purchased the t40...the beast of pools they offered. My reason for the pool was, and is more of a need. My family has a long line of obesity that has caused a history of death in our circle. I have this pool for everyone to literally save our lives, and everyday that I've owned it, I've swam in it, as I do not close our pool. It is functional year round, and to date, my family has lost literally hundreds of pounds using it. We purchased a dome that allows us to swim everyday of the year. That all being said, there are no words to describe my absolute humble gratitude to Lake Geneva Pools. Tim and Jenn have become not just friends, but family. Our story is a very unique...read full review