We have used Frederick’s for years (now called legacy). We were promised our taxes would be done in 3 weeks. We submitted documents end of Feb and by tax day our taxes still were not filed. We emailed and called several times with no response. Our taxes were finally filed April 30th - 9 weeks after all documents were submitted. I understand they were down staff but this was never communicated until we signed documents.
May 2024
Now called Legacy, no good recommend you go some place else, not like Fredericks, gave extentions willy nilly. Took mine early March still wasn't ready by April 15th, now the 25th still not ready. Will never go here again
We have used Frederick’s for years (now called legacy). We were promised our taxes would be done in 3 weeks. We submitted documents end of Feb and by tax day our taxes still were not filed. We emailed and called several times with no response. Our taxes were finally filed April 30th - 9 weeks after all documents were submitted. I understand they were down staff but this was never communicated until we signed documents.
Now called Legacy, no good recommend you go some place else, not like Fredericks, gave extentions willy nilly. Took mine early March still wasn't ready by April 15th, now the 25th still not ready. Will never go here again
It is not what it used to be. Wouldn’t recommend