Both Brandon and Eric were professional and respectful. They were efficient and clean and explained all the steps they were completing. They answered all my questions and were great to work with. Highly recommend!!!
August 2024
We had a great experience today with Top Hat! The blower stopped working on our furnace, and when we called in they were able to send Joe out within 30 minutes. Joe was very friendly and knowledgeable, and explained everything to us once he completed the repair. Knowing we have an old furnace and AC, we also asked Joe about replacements. He said he would send us an estimate with three different options, and also explained each option to us briefly. Joe was very personable and we were very happy with his service. The price of the repair was also very reasonable, which was a pleasant surprise to us! This was the first time we've had to call for HVAC service... read full review
August 2024
Absolutely top-notch service from sales through installation and follow-up of a new heat pump to replace our very old central air conditioner. Roy’s expert advice and help in listening to our challenges with our 130+ yo home helped him make great recommendations and advised us against costlier options that wouldn’t have had a significant impact. They scheduled us quickly, and the install crew, led by Jake and Justin, was friendly and efficient. Everything went great, and we are so happy with their service.
Both Brandon and Eric were professional and respectful. They were efficient and clean and explained all the steps they were completing. They answered all my questions and were great to work with. Highly recommend!!!
We had a great experience today with Top Hat! The blower stopped working on our furnace, and when we called in they were able to send Joe out within 30 minutes. Joe was very friendly and knowledgeable, and explained everything to us once he completed the repair. Knowing we have an old furnace and AC, we also asked Joe about replacements. He said he would send us an estimate with three different options, and also explained each option to us briefly. Joe was very personable and we were very happy with his service. The price of the repair was also very reasonable, which was a pleasant surprise to us! This was the first time we've had to call for HVAC service... read full review
Absolutely top-notch service from sales through installation and follow-up of a new heat pump to replace our very old central air conditioner. Roy’s expert advice and help in listening to our challenges with our 130+ yo home helped him make great recommendations and advised us against costlier options that wouldn’t have had a significant impact. They scheduled us quickly, and the install crew, led by Jake and Justin, was friendly and efficient. Everything went great, and we are so happy with their service.