Reviews for Top Hat

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Aug 2024
Top Hat, established in 1981, has expanded from a one-man chimney sweeping service to a comprehensive six-division operation. This includes Fireplace Product Retail, Heating, Ventilation & Air Conditioning, and a dedicated Service Department. Known for its expertise in both chimneys and heating, Top Hat has built a solid reputation across the country, particularly in complicated situations. The company boasts two state-of-the-art design centers with over 70 operating units on display, providing customers with a wide range of products and services. Customers have praised the friendly and professional service from the Top Hat team. Reviews highlight the quick problem-solving skills of staff members like Brandon, who efficiently addressed mechanical issues and cleaned flues. Jake and Justin received commendations for their prompt response during heating emergencies, providing space heaters and keeping families informed throughout the process. The installation team, including Quinten, Justin, and Jake, also impressed customers with their punctuality, knowledge, and friendliness, even taking time to engage with pets. Overall, Top Hat is recognized for its exceptional service and commitment to customer satisfaction.

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Established in 1981, Top Hat has grown from a 1 man chimney sweeping business to a 6-division operation including: Fireplace Product Retail, Heating, Ventilation & Air Conditioning, and a Service Department as well as Chimney Sweeping. Most businesses understand chimneys or they understand heating, we understand both! Developing a solid reputation, we’ve gotten to be known across the country as the experts when it comes to complicated situations. We have two state-of-the-art design centers (the largest in the area), with over 70 operating units on display in each showroom, offering our customers a wide range of products and services to fit every need.