North Heights Veterinary Clinic: Ohlsen Cathy DVM

Aug 2023

Had to pay deposit at time appointment was made. Was not made aware that cannot be refunded even though appointment was canceled well in advance. No need for their service- no pet! I guess easy money for them

May 2023

I brought my eastern box turtle to this place to get an abscess drained They told me they probably have to use anesthesia to knock my turtle out to drain it I told them no if you let me hold my turtle I can keep his head out and all you gotta do is make the incision she takes my turtle to a different room without me comes back 10 minutes later tell me she tied but it didnt work so I'm gonna have to knock your turtle out Which cost $60-80 I told her do not steal the wound it needs to stay open so it can finish draining When she brings my turtle back to me she sealed the wound The turtle was messed up from the anesthesia So she tells me they gotta keep my turtle overnight When I come back the next day to pick it up I noticed the bottom of the small tote i brought it in is really warm she tells me have a heating pad under there I told them you do not heat a turtle from the bottom it can burn them and kill them Right then in there I knew they didn't know what they were doing when It came to reptiles Then 3 days later I have to bring him back to get it drained again which they charge me more money for for even though they're the ones that made the mistake so if you love your reptile avoid this place at all cost They may know what they're doing with dogs and cats but they definitely have no idea how to treat reptiles properly

Dec 2021

They used to be good. We had a family dog that we took here in the when I was a kid decades ago and they were fine. My dad took his dog here 2001- 2013 and they were good vets. I took my own dog here in 2010 and they were very good *at that time*. But those vets seemed to have retired or moved on. Now they are replete with millennial vets who know three things about your pet. They know 1 Jack 2 Diddly and 3 Squat My dad's most recent dog died this year and they, the dog's vet, couldn't work out what was wrong with it. Their tests were incorrect, they spent approximately $500 of my money getting her tested with multiple other tests when they were just, well... incompetent. We might have been able to save the dog had we caught the problem sooner. Education has changed. Universities shifted their resources out of the classroom to administrators. Professors don't have the bandwidth for tantrums and have been handing out passing grades to everyone that graced their halls for the past 20 years. Don't trust the knowledge of a millennial practitioner of any sort. Until you *see it proven* , it just isn't there.