Home Cleaning in Appleton

“AVOID THIS CLEANING COMPANY AT ALL COSTS!!! IT'S A SHAM! They ought to call themselves A1 Supreme Dirty! Save yourself from an absolutely horrible cleaning company & a huge headache! LOOK ELSEWHERE! Don't understand where all these positive reviews are coming from??? If I could give them less than one star - I most certainly would! What simply awful job they did! Shantel and her 'team' of two cleaners were at my place from 135p on Friday until nearly 6p and I paid $500. I didn't arrive until 230p SOME of the areas that were completely missed include: the refrigerator (a lot of food particles / spills, under drawers, doors, in drawers; microwave, (food splattered on the top & sides of microwave); & double-oven (grease caked on the inside and food remnants inside); dirty shelving throughout the house in many areas; missed most of the basement - which she agreed to take her brand new shop vac into - but then told me after the tha fact, "Oh we just swept." She promised to clean the walls - its what I paid an extra $100 for... also not done well at all. Shantel claimed she had a new machine for washing walls that she used in her own place prior to painting... What did they use? A few microfiber cloths here and there. I had cobwebs and clearly visable dirt on the walls in several areas throughout the house. Too, the cabinet with the pull down door was quite dirty and had bread crumbs in it??? How is that clean? How is that even close to her, "deep clean" that she claims to have done??? Too, I could literally could run my fingers through dirt on the top of the fridge! (SEE PICS FOR THIS REVIEW!) Wouldn't a deep clean involve moving the fridge and cleaning the side and top of the fridge??? There was prob 2 years of caked on dust on top of the fridge! I literally took my finger and wrote, "A 1 SUPREME CLEAN WAS HERE!" In the dirt on the top of the refrigerator. And they claim to have done a "deep clean"?! I had 3 other contractors there that day and she complained they were in her way? Other than walking through the kitchen to the basement - no one was in her teams way, but for a few seconds to walk through the kitchen to the basement. In fact, the other contractors (which she knew were going to be there!) were in parts of the house when she wasn't. One of her employees also haphazardly locked me out of one of my bedrooms - the very room I need to contractors to get into! So one contractors figured out how to unlock the door. I offered Shantel an opportunity to return and correct all the areas she missed and she flat out refused and said that, "I got $500 worth of cleaning, plus she did extra things that that normally wouldn't do." Like what?! Exactly what "extra stuff" did you do Shantel, that was above and beyond a "deep clean" that you claim to have done? She also apologized and said she was sorry in the text where I gave her the opportunity to return to finish the job & correct her errors. Why apologize & say you're sorry if you did your job well? Perhaps, one of her extra things was that she came to pick up the key the day before I told her couldn't be there until 2p and SHE OFFERED to pick up the key - so I said yes, that's fine. What a mistake that was! Too... Shantel never returned that key, so now I have to pay to get my 2 doors re-keyed! She was contacted to do a thorough / "deep clean" / move in clean, and she didn't even come close to deep clean that she claims to have done. People were not there the entire time either as she claims. Shantel arrived at 135p, and left close to 6p. My contractors were there for estimates and one left at 3p, one left at 330, one arrived around 4p and left at 425p. You said everything was wiped down when I asked if I could look around and said she had to go & that they were done. She apologized for "a couple things being missed" and responded with, “

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“I highly recommend Miriam and her crew! They've been cleaning my house biweekly for the past six months, and my home has never felt better. They don't just clean the surface; they thoroughly scrub every nook and cranny. They're punctual and excellent communicators, making the entire process seamless and stress-free.“

“I highly recommend Ezbeans for any kind of house cleaning services. She did a great job, communication and scheduling was a breeze. ?“

“Both Jack & I think Sam did an awesome job on our carpets. Looks the best result we’ve ever had. Definitely worth the $. We will definitely get Sam with Pro Floor Restore again!“

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“The cleaners who came today were fast, efficient, and did a spectacular job! I am requesting to have the team again! Well done! ::)“