About Gunderson Cleaners
Reviews for Gunderson Cleaners
Write a reviewHours
Monday: 10AM - 5:30PM
Tuesday: 10AM - 5:30PM
Wednesday: 10AM - 5:30PM
Thursday: 10AM - 5:30PM
Friday: 10AM - 5:30PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Gunderson Cleaners offers incredibly fast service for emergency cleaning and spot treatment, with staff and management described as always kind. Customers love their pickup and drop off service, noting items come back perfect and customer service is great. However, since taking over from a previous business, some report a significant decline in quality and customer service, citing a lack of ownership and responsiveness. There have been specific issues with items like polo shirts shrinking substantially after washing. While some recommend them constantly, others feel concerns are not resolved, though recent contact from a business owner has led to some progress.
Update on August 7, 2025
Finally I was contacted by the business owner who took over the case from the Mequon branch. Still not completely resolved but significant progresses in the resolution hence my assessment from 1 to 3 stars.
Perhaps posting my review on Gunderson's main location will give me a better chance at being heard, as nobody cares in Mequon. Since Gunderson Cleaners took over from Martinizing, the quality has been a complete disappointment. Customer service has significantly declined; there is a lack of ownership and responsiveness.
I had two consecutive issues with polo shirts shrinking substantially after washing, despite being advised...read full review
I manage a local bridal shop, and I’ve brought countless gowns and dresses to Gundersons for last minute emergency cleaning and spot treatment. Their staff and management are always kind, and deliver INCREDIBLY fast service. We’ve never been less than amazed at what they can do with fabric. 15/10 we recommend Gundersons (specifically this Wisconsin Ave location) constantly!
Good local dry cleaning service, have options for pickup and delivery which is quite convenient. Would recommend for those needing regular service, or those who only require drycleaning on one off occasions. Professional and courteous.