About Quality Care Medical Clinic
Quality Care Medical Clinic is recognized for its dedicated staff and patient-centered care. Many patients express appreciation for Dr. Mark Maoicco and his team, including Pam, who is noted for her exceptional customer service and knowledge regarding Medicare options. Shannon, the nurse, is commended for going above and beyond to assist patients. However, there have been some concerns regarding the attitude of front desk staff, with one patient reporting a negative experience related to a request for closed captions on the TV. Despite this, the clinic's team is often described as friendly and helpful, showing genuine care for their patients' needs. Overall, the clinic receives high praise for its support, particularly for patients with complex health issues, while also facing some mixed feedback regarding the front desk experience.
I had to find a new doctor a couple years ago. My doctor I have seen my entire life retired. I was so Blessed to become one of Dr.Mark Maiocco's patients. He is very caring and concerned about his patients welfare. His staff are also very kind and caring!! Thank you for accepting me as one of your patients!!!!
The one thing I appreciate the most about going to Quality Care Medical Clinic is that you can call them, and someone will answer the phone! I get so tired of getting the annoying “voice” and being prompted to press endless numbers only to get an answering machine, and then have to leave a message and hope that someone “will listen” to your message and return your call.
I find going to the doctors and medical issues stressful enough, so when a PERSON answers the phone, it is amazing! That one little thing alone is worthy of five stars.
Thank you to all the caring people working there.
My 85 year old mother is a patient of Dr. Mark Maoicco. I cannot say enough positive things about Dr Mark and his staff. My mom has quite a few health problems. Dr Mark has been so helpful in guiding my mother for future. A few mentions: Pam is truly such a patient and professional staff member- she exemplifies great customer service and I am so thankful for her knowledge and experience (my mom was talked into switching her Medicare supplement and Pam was instrumental in helping us and was amazing and patient)!!!! Shannon, Dr Mark's nurse also goes above and beyond to help and answer questions! Taylor (I believe was the name) also took the time to explain Medicare to...read full review