We had severe hail damage on our Otis Orchards, WA house and barn roofs and siding. The job totaled nearly $250,000 dollars worth of work. Greystone Exteriors (Ben Nelson) was called for a quote after a referral by our neighbor and close who friend used him to successfully install a new roof in the summer of 2021. He looked at our job quite quickly after first contact, but then the shenanigans began in earnest. He cancelled many appointments, and strung us along for many weeks. We took him at his word that he wanted to do our job and his statement would surely beat any other price quote. We held off on hiring another contractor. When he finally showed up many... read full review
December 2022
DO NOT WORK WITH!!!! THIEF!!! We paid Ben 12,000$ back in March to start our project, he lied to me throughout the entire summer and about why he had to keep pushing our job out. Even though he consistently told me he has never screwed anybody over, we decided to cancel our contract with him in September. He told us he would pay us back and then has completely ghosted us. We are now seeing he is doing this to people in September of this year also which means he is still conning people out of thousands of dollars. He literally told us he would not put anything in text or writing in case we decided to sue him. Like maybe he’s done this before. He is a liar and a fraud.... read full review
December 2022
READ BEFORE YOU SIGN ANYTHING WITH GREYSTONE: This has been an absolute nightmare working with our first contractor Ben / Greystone Exteriors LLC as we work to remodel our house. Our roof was the first project and we happily signed with Ben after seeing such glowing reviews and after being pretty much ghosted by Ben, I just can’t imagine that they’re all real reviews. We overnighted a check 4 months ago and was told that we’d have a new roof 6 weeks from signing the contract. Ben has never made one attempt to reach out to us, except after we threatened a lawsuit. He told us that he scheduled our roof to be installed last week. Didn’t show, didn’t call. Still... read full review
We had severe hail damage on our Otis Orchards, WA house and barn roofs and siding. The job totaled nearly $250,000 dollars worth of work. Greystone Exteriors (Ben Nelson) was called for a quote after a referral by our neighbor and close who friend used him to successfully install a new roof in the summer of 2021. He looked at our job quite quickly after first contact, but then the shenanigans began in earnest. He cancelled many appointments, and strung us along for many weeks. We took him at his word that he wanted to do our job and his statement would surely beat any other price quote. We held off on hiring another contractor. When he finally showed up many... read full review
DO NOT WORK WITH!!!! THIEF!!! We paid Ben 12,000$ back in March to start our project, he lied to me throughout the entire summer and about why he had to keep pushing our job out. Even though he consistently told me he has never screwed anybody over, we decided to cancel our contract with him in September. He told us he would pay us back and then has completely ghosted us. We are now seeing he is doing this to people in September of this year also which means he is still conning people out of thousands of dollars. He literally told us he would not put anything in text or writing in case we decided to sue him. Like maybe he’s done this before. He is a liar and a fraud.... read full review
READ BEFORE YOU SIGN ANYTHING WITH GREYSTONE: This has been an absolute nightmare working with our first contractor Ben / Greystone Exteriors LLC as we work to remodel our house. Our roof was the first project and we happily signed with Ben after seeing such glowing reviews and after being pretty much ghosted by Ben, I just can’t imagine that they’re all real reviews. We overnighted a check 4 months ago and was told that we’d have a new roof 6 weeks from signing the contract. Ben has never made one attempt to reach out to us, except after we threatened a lawsuit. He told us that he scheduled our roof to be installed last week. Didn’t show, didn’t call. Still... read full review