“I'm always happy with the shirts, but my customer service experience recently was great.
I realized 5 minutes before close on Saturday that I needed my shirts for a flight on Sunday. I called and without hesitation Luis offered to wait for me to drive 15 minutes there. I pulled up at twelve minutes after Jubilee was supposed to close. Luis greeted me with a smile and my shirts. He said he is always willing to stay a bit longer as long as folks call to let him know.
Tip to management: fix the tipping on your tap to pay point of sale! I paid with my smartphone but it failed if I tried to apply a tip. Again with a great attitude, Luis said it often doesn't work with tips but always works without tips. He punched in "no tip" and it worked. I wish I had had cash to give him because he deserved a tip!“
“I had a pretty bad stain on my sport coat and they were able to get it out, having to try 3 times. I would recommend them for any dry cleaning services! They are very nice and professional also!“
“Great job, well done service. I paid $79 with taxes for cashmere sweater and 4 blazers.“
“This place is incredible! I've brought many important garments here, including my wedding dress. They're reliable, quick, and give so much attention to detail! I would trust them with anything.“
“i had a very good conversation with the owner. She was very polite and provided the good service. I will recommend this place“
“My family has been using Michael’s for decades easily. They take pride in their business and we’ve never once had any issues. They’ve even kept clothes I’ve forgotten about far longer than they should have. Environmental friendly, family business, highly recommend.“
“First class cleaners, always a perfect job and on time.I’ve had recent medical issues and was recognized immediately… providing a unbelievable curb side helpService: Clothing alterations & repairs“
“Good service and they do a good job. Alterations are done quickly and they don't charge an arm and a leg. I come back here often and the owner is a nice professional guy! Love this place!“
“I’ve had several items dry cleaned and hemmed— I am very happy with the results! Note that this cleaners isn’t cheap, but, you do get what you pay for, and everything I’ve had cleaned or tailored has returned in good condition & high quality work. Thank you!“
“Agree with other reviews that I've read - really kind people, always. Very thorough. No issues EVER with any of my items. Happy Happy Happy. Thank you so much!“
“Efficient but not super chatty. I tried to point out a spot on the suit but was quickly cut off and reassured that he was look. Was friendly enough for a drop off/ pick up interaction.“
“The team at the Madison Park location are wonderful! Both ladies are so friendly and knowledgable. They are my favorite part of the dry cleaning experience.“
“Customer service is always wonderful and efficient. What is most rewarding is the assistance I get with any promotions. Wow“
“This is such a great local business. The owner/manager of the store is really friendly and does a great job with my clothes. I definitely recommend them for their quality work, fair prices, and friendly customer service.“
“Am a 25-year customer & always experience a professional, friendly & superior service.“
“I had some of my curtains being cleaned there and some rugs and they always did an excellent job. One of my curtains had a makeup stain that I thought it was impossible to take it off but they did it, it looks brand new! The people that work there are very helpful and polite. Highly recommend.“
“We have used this tailor several times now, it’s great to have this conveniently located right next to the Village. Price was excellent and the garments were ready on time and hemmed and fixed exactly as we’d discussed. So much better than Blue Tulip nearby, I can’t even begin to explain the hassles we’ve had with them over the years, but they were the only tailor nearby! So glad we found Village Tailor, I highly recommend and feel confident in using them for all my future tailoring!“
“I've been coming here for dry cleaning and alternations for over a year now. Yung and Jean are always so kind when I come in and Einstein is the cutest!! Yung has always been really good about letting me know if something I bring in is too delicate to be dry cleaned and offers alternative solutions. Jean does a solid job of alterations. I trust them with my expensive clothing and other pieces and I find their pricing reasonable.“
“Owners are so nice. I’ve had several things altered there and they do great work. Great job with cleaning as well!“
“I've gone to this cleaners for many years and they are fantastic!! Excellent quality dry cleaning!“
“Great service and friendly! Highly recommend. I was able to get a dress dry cleaned within 24 hours for a great cost.“
“I have been coming here for almost a year now. Never had an issue. Everyone is nice and helps me when needed. I would recommend this place if the person doesn't have a washer and dryer at home!“
“Great customer service, always friendly and prompt with reporting any questions or concerns regarding your garments. I fully trust Bakkers to handle all my green dry cleaning needs. Thank you Bakkers Woodinville!“