Vancouver Clinic: Hatcher-Ross Kevin MD

Apr 2024

As my first visit at the Vancouver Climic Columbia Tech Urgent Care the attending Dr was professional, welcoming and courteous. One of the two Registered Nurses was exceptionally supportive. One of the two staff members at check in was receptive. Looking forward to meeting the PC. :)

Oct 2023

Opthomalogist was great! I had an appt didn't have to wait, great care and understanding. He took care of my eye problem, I'm very happy with him! Also, husband goes here to Columbia Tech for their Dermatologist, they are also great and caring! The whole staff is! Vancouver clinic on 78th Ave, urgent care is great also, went there for sinus infection, waited 15 minutes, which is great, staff and dr very kind and caring about my pain. Checked me, sent prescription to my pharmacy, great experience!

Jan 2023

I've been going to the Vancouver Clinic on 172nd for a little while, and so far I have no complaints. I've seen Primary Care, Dr. Morrisroe, and Ophthalmologist, Dr. Alexander Choy. I also had a quick visit in their lab. Nothing is ever going to be perfect, however, I appreciate how responsive they are to questions in MyChart. Today is Sunday, and I received a response from MA, Sandra (today), which is awesome and rare for a primary care clinic. I didn't wait long when I arrived for my appointments. The MAs were timely. The doctors were attentive and reviewed my health history with me, which is very important. Unfortunately, during the height of the pandemic, I didn't see a doctor consistently. At the VC, the doctors focused more on my immediate concerns which makes sense. They only have 30 to 45 minutes for one appointment, so patients can't get a million issues resolved without follow up appointments, which also makes sense. The facilities are clean, and I love that specialty clinics and the lab is in the same building! It is designed like a mini mall on the inside to me, so it doesn't look intimidating for those who are afraid of clinics and hospitals. The only thing that I didn't care for is Primary Care and Urgent Care check-in is in the same room. I wasn't sure if Urgent Care saw Covid patients, but of course I wore a mask. I understand that people with Covid also need to be seen, probably more so at that time than I did. The receptionists screen everyone checking-in to be seen for Covid symptoms. Not sure what would happen if a person said yes to having symptoms. Although I did see that they offered virtual visits.