About Chrysler Jeep Dodge Ram Service
Chrysler Jeep Dodge Ram Service in Vancouver, WA, is a popular choice for vehicle servicing in the Portland metro area. The service department offers a comfortable environment, including inside service drives that protect customers from the rain and inviting lounges with snacks and beverages. A courtesy shuttle is available to help customers with transportation while their vehicles are being serviced. Customer reviews highlight friendly and professional staff, with many praising employees like Rosa and Gabe for their efficiency and customer care. Karim received special mention for outstanding service and positive attitude. Customers also appreciate the helpfulness of staff members such as Tim, Joe, and Arman, who made the process smooth and comfortable. The dealership has a friendly atmosphere, with staff members smiling and engaging with customers while they wait. However, some customers have concerns about pricing and communication about costs before work begins. One reviewer reported being charged over $200 for a simple adjustment, suggesting the importance of asking for clear quotes upfront. Although the dealership corrected issues without extra charges after a complaint, customers are advised to verify costs and the quality of work. Overall, many customers have positive experiences, but potential clients should stay alert about costs and service quality.
KARIM WAS AMAZING! Cannot thank him enough! Outstanding service and amazing attitude! We have been on the hunt for a car for myself as a celebration gift. And I cannot say enough positive things about this dealership and Karim. Thank you so much everybody!!!! And the lovely woman in finance was a gem. Highly recommend everyone here!
Our experience with Dick Hannah Jeep was top notch! We initially talked to "Q". He was with another client when we arrived so he introduced us to Tim. Tim was very thorough and made everything really easy. He made us feel extremely comfortable and was very helpful during the entire process. Super cool guy and ambitious. We would highly recommend working with Tim at Dick Hannah Jeep!!. We also noticed how everyone at this dealership enjoyed working with each other. Every person we encountered (from the lot porters to the managers) smiled or talked to us while we waited for the process to be finished. Joe the manager was friendly and Arman in finance was a delight to work with as well. Go to Dick Hannah Jeep!
Excellent all around . Ordered a new Jeep from STEVE WALSH just received last week . Everything went smoothly he kept in contact with me before and after delivery. Would buy from again although my other Jeep was 22 years old so it might be awhile. LOVE MY NEW JEEP--- Give Steve ALL the commission . Thanks Diane