Chrysler Jeep Dodge Ram Service

Chrysler Jeep Dodge Ram Service, located in Vancouver, WA, is a well-known choice for servicing various vehicle makes and models in the Portland metro area. The service department is praised for its comfortable environment, including inside service drives that protect customers from the rain and inviting lounges with snacks and beverages. A courtesy shuttle is available to assist customers with transportation while their vehicles are serviced. Customer experiences vary; many highlight excellent service from staff members like Rosa and Gabe, who are noted for their friendliness, professionalism, and efficiency. Rosa is especially recommended for her detailed service and customer care, while Gabe is recognized for his quick and thorough work in the service department. However, there are concerns regarding pricing and communication about costs before work is performed. A customer reported being charged over $200 for a simple adjustment, indicating a lack of upfront discussion about fees. Although the business corrected issues without additional charges after a complaint, customers are advised to insist on clear quotes and to check the quality of the work performed. Overall, while many appreciate the service, potential customers are encouraged to be vigilant about costs and service quality.