Fuse Networks LLC

Fuse Networks LLC has been delivering professional IT managed support to businesses in the Pacific Northwest since 2009. They offer Enterprise-level IT services and solutions tailored for small businesses at affordable prices. Fuse Networks takes a proactive approach that aligns technology, people, and processes to fulfill their promise to clients, allowing them to focus on their business rather than their technology. A satisfied client praised Phil for his exceptional technical skills, resolving every problem brought to him, even the unusual ones. Previously, the client relied on a smaller IT services provider that charged hourly rates without providing comprehensive services, resulting in the business manager handling most daily computing troubleshooting and security risk management. Switching to Fuse Networks six months ago, the client experienced significant improvements. Fuse's project manager developed a detailed plan and conducted a thorough computing security risk assessment during the onboarding process. The engineering team resolved many long-standing issues, while the Service Support team promptly addressed new problems and persisted until all complex issues were completely solved. Fuse's vCIO service provides the client with a strategic view of optimizing their computing network. Aaron Siverts of Fuse Networks assisted another client in resolving business line issues after experiencing poor customer service and product quality from another company. This client also appreciated Fuse Networks' excellent customer service, as did their friends using Fuse for their businesses. The overall impression of Fuse Networks is highly positive, with clients expressing their delight and willingness to recommend the company.