Reviews for Innovative Hardwood Floors, Inc.
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Monday: 9AM - 3PM
Tuesday: 9AM - 3PM
Wednesday: 9AM - 3PM
Thursday: 9AM - 3PM
Friday: 9AM - 3PM
Saturday: ClosedSunday: Closed
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Innovative Hardwood Floors, Inc.
1520 Center St Ste E, Tacoma
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Did an amazing job on our floor a couple years ago. Just drove out the Tacoma store to get my floor cleaner refilled and had me thinking how big of a luxury it is to go with a company that continues to care after the big job is done. Great people, great work, and they truly do the little things that make them great!
Innovative was lightyears ahead of the competition. I called on several contractors, specifically 6 different flooring "specialists". Out of the 6 that I called only 3 showed up for a bid, of the three that showed up for a bid, only two showed up on time, out of the two that showed up on time, only one got me a bid back when they said they were going to, the other never sent the bid, even after calling to follow up to ask for one. Can you guess who did what they said they would? Innovative. I am a high producing real estate agent who works with contractors regularly. Innovative is a company that I would not hesitate, and have not hesitated, to refer to clients, friends, and family. I cannot say enough good about quality of their presentation on the business side of things. When it comes to the workmanship, they were yet again beyond good, finishing a beautiful herringbone pattern project on time. We had kiddos in the house and they keep their tools neatly organized and stored at the end of each day and throughout the entire process. They let us know when they would arrive each day and when they would be leaving. Having new floors put in is a HUGE undertaking when still living in the home, not to mention with 3 kids under 6yrs and a dog for that matter. Innovative made it as easy as possible. The finished work was, and is, outstanding. They made suggestions on different items to add or not to add, and had our best interest in mind the entire time. When I find a good company like Innovative I like to make sure they get props because they deserve it. Finding a contractor like them is 1 in 1,000 if you have ever dealt with home renovation contractors. A huge thank you to the team at Innovative Hardwoods, you guys are amazing.
Innovative Hardwood has been a first class, professional company to work with. We recently had our hardwood floors refinished and they did an exceptional job. They stand behind their work (we've had them do our floors previously) and they are attentive to customer input and requests for custom services.