My roadside assistance service used Pacific for my tow. I did a quick Google review search to see what to expect. What I found is that you need to also read to company's response. Always two sides to every story.Here is my experience. As soon as I got the message who my provider was I called Pacific. Rosa answered the phone and was very pleasant and helpful. She told me that it would be two hours, because there were two customers ahead of me. I was called by Rich when he arrived. Went to meet him and that's when things got crazy. I couldn't find the keys. OMG, I couldn't believe it. After 20 minutes of looking I told Rich to get going. He... read full review
December 2023
I owe this company a huge apology. The terrible review that I wrote last week, was meant for"Always Towing Company". I sincerely apologize to "Pacific Towing & Recovery" for the mean things I said about them.I just hope they can forgive me?
October 2023
Very professional and responsive company. Even after the tow, they even offered to and repaired my car at a considerably reduced price than the dealership. They even guaranteed their work. I highly recommend this tow & service company to anyone. Thank you guys so much.Service: Car towing
My roadside assistance service used Pacific for my tow. I did a quick Google review search to see what to expect. What I found is that you need to also read to company's response. Always two sides to every story.Here is my experience. As soon as I got the message who my provider was I called Pacific. Rosa answered the phone and was very pleasant and helpful. She told me that it would be two hours, because there were two customers ahead of me. I was called by Rich when he arrived. Went to meet him and that's when things got crazy. I couldn't find the keys. OMG, I couldn't believe it. After 20 minutes of looking I told Rich to get going. He... read full review
I owe this company a huge apology. The terrible review that I wrote last week, was meant for"Always Towing Company". I sincerely apologize to "Pacific Towing & Recovery" for the mean things I said about them.I just hope they can forgive me?
Very professional and responsive company. Even after the tow, they even offered to and repaired my car at a considerably reduced price than the dealership. They even guaranteed their work. I highly recommend this tow & service company to anyone. Thank you guys so much.Service: Car towing