The medical team was second to none. The technician and doctor were extremely knowledgeable and I felt they really cared about my fur babies. Prior to our appointment the practice was very informative and communication was awesome.
August 2024
Our visits are always seem a bit much for these poor souls at this clinic and make me feel bad. Our pup doesn’t appreciate their kindness or desire to care for her unfortunately and turns into sonic the hedgehog and ends up in a muzzle. That being said, the staff is fantastic, we take both of our dogs and our kitty here and we always have a great experience. The waiting room is large with 2 areas, with one being fairly closed off which is extremely helpful. There’s a potty area outside with bags and a can. We’ve never seemed to wait more than maybe 10 mins after our appointment time on possibly 1 occasion, but we have to consider there are emergencies and if it... read full review
August 2024
I texted to cancel because I woke up throwing up and they said it is a $100 no show fee if you do not cancel within 24 hours. They did not disclose this when you book the appointment. I actually tried to cancel it Wednesday cause my child was already sick and was told my appointment was Friday to call back if I couldn’t keep it was not told anything about 24 hours then or a no show fee either. So I will be taking my animal up there to her appointment because I’m not paying $100 dollar cancelation fee!
Other than this the vet and staff are amazing but just wish I was made aware of the 24 hour notice when I booked or when I called Wednesday as I have... read full review
The medical team was second to none. The technician and doctor were extremely knowledgeable and I felt they really cared about my fur babies.
Prior to our appointment the practice was very informative and communication was awesome.
Our visits are always seem a bit much for these poor souls at this clinic and make me feel bad. Our pup doesn’t appreciate their kindness or desire to care for her unfortunately and turns into sonic the hedgehog and ends up in a muzzle. That being said, the staff is fantastic, we take both of our dogs and our kitty here and we always have a great experience. The waiting room is large with 2 areas, with one being fairly closed off which is extremely helpful. There’s a potty area outside with bags and a can. We’ve never seemed to wait more than maybe 10 mins after our appointment time on possibly 1 occasion, but we have to consider there are emergencies and if it... read full review
I texted to cancel because I woke up throwing up and they said it is a $100 no show fee if you do not cancel within 24 hours. They did not disclose this when you book the appointment. I actually tried to cancel it Wednesday cause my child was already sick and was told my appointment was Friday to call back if I couldn’t keep it was not told anything about 24 hours then or a no show fee either. So I will be taking my animal up there to her appointment because I’m not paying $100 dollar cancelation fee!
Other than this the vet and staff are amazing but just wish I was made aware of the 24 hour notice when I booked or when I called Wednesday as I have... read full review