Snohomish Valley Electric, Heat & AC

Sep 2020

The only HVAC installer that listened to me. Global warming is a "real thing". The pacific northwest has typically been a temperate climate that does not require cooling, but I could no longer take the heat since opening the windows at night was no longer sufficiently cooling my house. Previously my house was heated with natural gas and I'd like to eventually disconnect from natural case to reduce my environmental impact. Given these factors, I decided that a heat pump is my best choice and I lined up 5 contractors to give me bids. My house has 3 foot property lines and I didn't want to forced into listening to a loud heat pump when relaxing on my deck, so I was pretty constrained on how loud the condensing tower can be and where it can be placed. The best place for the condensing tower was next to my natural gas meter, but this is not to code unless the venting for the meter is moved to a location which is "safe". Snohomish Valley Heating & AC was the only contractor willing to add a proper vent and install a unit which would be quiet enough for me to sit on my deck and not be frustrated with loud heat pump noises. They installed a Daikin VRV unit which is whisper quiet. They estimated 4 days for the install, but did it in record time of 2 days! Just in time for the next heat wave to hit. Since the unit was installed next to my utility closet door (which contains the indoor unit), I requested to have a way to prevent the door from hitting the outdoor unit and they installed this for me. I also complained about the indoor unit noise and they fixed that problem by changing the inflow vent in my house which was making the noise (I assumed it was the indoor unit, but it was really the vent for the unit which was making the noise). During inspection, there was one minor issue with not having a secondary drain on the indoor unit, but if they had done a garage install that would not be required, so I assume this was simply an oversight. They said they would install the secondary overflow so the install is to code. Also, they requested that when the winter month's arrive we have them visit to check on the heating unit to make sure it is operating correctly. Great service, great product, satisfied customer! The warranty is for 10 years, given that this is the first month into owning this unit, I can't say how well they last or how much maintenance is required, but the reputation for Daikin units seems to indicate that this should not be an issue.

Aug 2020

We needed an outlet replaced for a gas range because the old one was electric. Jason was awesome, courteous, and a great person to talk to. He also finished early so he used that extra time to helped us move the ranges around. Great experience.

Aug 2020

In July this year a part in our heat pump system needed to be replaced but the company who originally installed the system is no longer in business. Wanting to stay local, I contacted Snohomish Valley Electric Heating & AC. Technician Matt did a super job replacing the part and adjusting the system. We are very happy with the result. The system has worked better cooling and heating than it ever did before. Thanks, Matt for a great job well done!