Gracious Kennel Ranch & Spa

Oct 2023

Do not under any circumstance deal with Sue Lusa at Gracious Goldens! I've had a terrible experience with a Golden that I purchased from them. They are very nice before the sale and 'unreachable' afterward when health issues came up.

Jul 2023

Everything else was booked so we brought our 2 dogs here over the Holidays. What a mistake! They took full payment upfront, in cash, which we shouldn't have done. They did not let our dogs outside of the kennel at all the entire time. We were told they would be let out daily. I talked with both owners and son, who all confirmed that they stay in the same kennel the ENTIRE time over Christmas. Two dogs, one shared kennel, not let out AT ALL for exercise or to play as we were told they would do numerous times a day. It was an open outdoor kennel and we were concerned that there was no heat but they assured us they kept them warm with space heaters...yet when we picked them...read full review

Jul 2021

Do not do it. Do not purchase one of their dogs, do not board at their "ranch", do not have them groomed at their "spa", do not do anything but run the other way. They are responsive until they have your money and then no form of communication is answered. We paid a deposit for our puppy and then heard nothing for two months until I rapid called them repeatedly for two days while another littermate parent did the same thing since they had not heard from them either. When we showed up to get our pup I was taken back by how unkempt everything was from property to office to house, not just dogs living there but a different level. They placed our unvaccinated puppy on the ground and watched while he marched over to a pile of adult poo and began sniffing while I ran to scoop him up. Some of the litter went home with health issues and I was made aware from another parent, not the breeder. Our pup has had some serious health issues (we researched for a few years before choosing a line and breeder and all their breeding dogs were "healthy") so I called them to discuss. I do not want any money back, I love our pup and would never send him back or ask for another pup, I am just wanting information on how to handle some of these issues and our vet is adamant that we discuss this with our breeders so they understand the possible issues with future litters. I have called, left voicemails, texted, emailed, left messages on social media and zero reply. Please learn from our mistakes and choose a quality breeder (even after 2+ years of research we are still in this position). Do not use them, I continue to hear horror stories of their breeding and boarding and the dogs deserve better.