The Everett Clinic Optometry

The Everett Clinic Optometry receives mixed reviews regarding their wait times and customer service, but the providers consistently receive high praise. One patient had to visit twice due to overbooking, waiting a total of 3.5 hours while the receptionist refused to let them leave, even for a short errand. However, the providers are described as amazing, particularly an optician named Amy Grow at the Shoreline location who was praised for her patience, skill, and attentiveness. The clinic's staff can vary, with some receptionists being kind and helpful, while others are described as brusque and rude. Physical therapists also received mixed feedback, with some not providing sufficient guidance and others checking in on patients' progress. The medical providers, on the other hand, receive unanimous praise. Dr. Kiyonaga is highlighted for her exceptional care and trust-building with children and adults, while Dr. Aslam is commended for her quick action in addressing a patient's symptoms. The walk-in/urgent care doctors and nurse practitioners are also highly regarded. Dr. Bowers is mentioned for her life-saving assessment. In summary, The Everett Clinic Optometry has areas for improvement in wait times and customer service, but the providers consistently deliver high-quality care, making patients feel heard and valued.