Very friendly and took the time to explain features and options. Learned how to better use heat pump efficiently. Tuned up heat pump/furnace And now have an annual maintenance agreement with a reliable company.
August 2024
We had a problem and I wrote this review: "I urge you to be careful when you purchase the yearly maintenance contract. We were on vacation when they called and did not get the message, they tried to contact us once and made no further attempt to contact us. Result - we lost the $175 maintenance fee." I was pleased to receive a phone call the next day and was told by the manager that the maintenance contract still stood but if there were any problems with the A/C that a discount would not be granted. Thank you olympic air for fixing the problem and providing the training necessary to your personel.
July 2024
Have been a customer for many years. When ever we’ve had an issue it has always been addressed immediately. Technician Cyril answers all my questions and is very informative. Excellent customer service. Thank you.
Very friendly and took the time to explain features and options. Learned how to better use heat pump efficiently. Tuned up heat pump/furnace And now have an annual maintenance agreement with a reliable company.
We had a problem and I wrote this review: "I urge you to be careful when you purchase the yearly maintenance contract. We were on vacation when they called and did not get the message, they tried to contact us once and made no further attempt to contact us. Result - we lost the $175 maintenance fee."
I was pleased to receive a phone call the next day and was told by the manager that the maintenance contract still stood but if there were any problems with the A/C that a discount would not be granted.
Thank you olympic air for fixing the problem and providing the training necessary to your personel.
Have been a customer for many years. When ever we’ve had an issue it has always been addressed immediately. Technician Cyril answers all my questions and is very informative. Excellent customer service. Thank you.